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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the sound quality, fit, price, battery life, and comfort of the REFLECT MINI TRUE WIRELESS NC SPORT HEADPHONES. They appreciate the crystal clear sound, comfortable fit, affordable price, long battery life, and comfortable fit. However, some customers have experienced occasional connectivity issues, charging problems, and lower than expected volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,278 reviews
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love JBL but these are pretty mediocre earbuds. Not upset i feel $50 off would be a better price for what they are.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. I could not pair it with three different phones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide feedback on our JBL Reflect Mini NC TWS. Please ensure a clear line of sight to avoid interruption. You may also shut down unused Bluetooth devices away from other sources of wireless signals that could overlap your connection, such as Wi-Fi signals from Wi-Fi routers. Additionally, you can unpair or forget to refresh the Bluetooth settings and try to reset the unit. If this issue remains, please contact our customer support for further assistance with your unit. JBL

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad price and awful fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but the fit is awful and they are oversized and cause too much pressure on the outside of the ear

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback with our JBL Reflect Mini Wireless NC. We would recommend trying the different sizes of earbuds to achieve the desired fit with your ears. This model comes with 3 sizes of eartips which you could use interchangeably (S, M, L). JBL

  • Rated 5 out of 5 stars

    Love my ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Max I’m so happy everybody make a good comments about this ear phones. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these new headphones..don’t really cancel a lot of noise but they do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my grandson and he loves them. Carries them everywhere he goes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Right ear but didnt work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear bud didnt work. I adjusted it in the case to make sure it was placed correctly but it still showed 0%

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for providing us with your feedback on our JBL Reflect Mini TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue persist, please reach out to our Customer Support for assistance. JBL

  • Rated 1 out of 5 stars

    My experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most uncomfortable ones - do not spend your money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Comfortable.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better than the Apple Ipod Pro. It truly is nice cancelling and it fits better and more comfortable in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound but hurt ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are to big and start hurting your ears after a few minutes of use, sound was really good though.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Reflect Mini didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 5 out of 5 stars

    JBL Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my grandson for Christmas & he loves them. He's 15 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In comparison to the xm4 got these to have a extra pair but no match for the sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jbl earbuds are equal to any of the other ones that are way too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little once AAA+. ............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got some for myself and my sister. Very easy set up and app is very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headset Jbl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it because it makes listening to music better than other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and high wuality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very distance and with a case to protect them, they can last for years when taken of.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They too big in the ear. Sometimes feel uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your inquiry. Our JBL Reflect Mini NC TWS comes with a choice of 3 sizes of eartips (S, M, L). You may choose the right size for your ears so that they may stay in your ears and not fall out. If you need more help, please contact our Customer Support, so we can assist you. JBL

  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Active noice canceling dies not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason active noice canceling did not performed AT ALL. I tried to set it up via app and touching the buds. All other JBLs i have active NC works perfect. The rest is perfect they fit really very well, but they should cast no more then $70

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We'd like to work with you directly to address the connectivity issues you're experiencing with the JBL reflect Mini NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline JBL

  • Rated 5 out of 5 stars

    Love JBL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JbL has the best sound hands down.. some of the others are just overpriced

    I would recommend this to a friend