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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 677 reviews

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72%
would recommend
to a friend

Customers are saying

Customers are pleased with the Reflect Wireless Earbud Headphones' sound quality, fit, comfort, and Bluetooth connectivity. Many also appreciate the lightweight design and find them to be a good value for the price. However, some users report that the battery life could be improved, and a few have experienced issues with the range and volume control. Overall, the positive feedback on sound and comfort outweighs the concerns about these other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-677 of 677 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    buyer beware...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in search of a wireless Bluetooth headset specifically for use at the gym. These have got to be the most terrible sounding headphones I've ever heard. They only stay charged for 4 hours according to the jbl rep that was in the store. They're not very comfortable either, mainly because of the size (that hangs out of the ears) It's made for iphone, so if you're using an android half of the features don't work. It doesn't tell you the battery level, doesn't tell you when it's connected, and sounds like garbage. Spend the extra money and get the jaybird bluebuds x. They're double the price, but very much worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought these were going to be great, but I soon found out the lack of ability in the Bluetooth technology. I have an iPhone 5 and these pair just fine but if your phone is not in a clear path(in a pant pocket) to the headphones, they cut out. The Bluetooth idea is great but just doesn't cut it here. I'll be using a wired headphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Very convenient!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones at work every day and it's very convenient not to be tethered by a cord to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great Audio, Poor microphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and Bluetooth option are great, but poor microphone quality. Other caller tells me that I sound muffled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair and was really disappointed with their quality. Difficult to fit, weak sound seriously, look for other alternatives before buying.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    NOT WATERPROOF

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have returned 2 of these now. (Best Buy has been fantastic about exchanging them). I got a completely different pair the 2nd time. They are advertised as being made for sport. both pair I had had issues with the battery shorting out after I used them to work out. Sound quality was OK. Fit not so good. Spend the extra $$ and get a higher quality pair.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset at a local best buy, replaced it within a month because it wouldn't charge anymore. Second device a month later, same problem. returned to jbl for warranty replacment inmid September, still waiting for a replacement headset as of October sixth. Was told today that none will be available until around mid November...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for heavy sweating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a heavy sweater these are not made for you. Ergonomic headphones won't stay in ear after getting sweaty. Additionally, I didn't like the cheap "reflective" cord, the adjustment straps are hard to adjust and you can't skip songs using the remote . I started with and still love the LG tone headphones but they are not sweat proof at all so I tried these and have returned them. Next up: Plantronics BB2.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was excited about them, but let down after one run

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started working out again, and thought these would be great for my morning run. In the past I would use an iPod shuffle clipped to my shirt collar, and run the headphone cord down my shirt. I was really looking forward to the wireless solution. I have an iFitness belt that I wear around my waste and put my iPhone 5 in it. The phone is positioned in the front of my body inside the neoprene belt. When I first started the run this morning I noticed a little interference, and thought maybe it just did that at first, then calmed down. Not the case at all. It kept cutting in and out the entire 4-mile run. If I just put my hand between my phone and the headset, it would happen too. I suspect that anyone with a six pack or a flat chest might have better luck. I'm thinking an arm band would probably work better, but I don't like them. I'll be returning them today for a good set of wired headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not So Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds are uncomfortable, sound is poor at best. I'm a big JBL fan, just not of these from them. For the cost I would spend the extra and either go with the Bose or I hate to say it, but the Beats by Dr. Dre. My son has these and they sound amazing, the wife has the blue tooth by Beats and WOW is all that can be said.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy if you sweat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 pairs shorted out in less than 10 workouts. These are NOT workout headphones. And if you miss the Best Buy return window, JBL Harmon will expect you to pay to ship defective item to them, wait for them to receive them and inspect them and then they'll ship you a replacement which will last about 2 workouts before also shorting out. Best Buy customer is good but JBL was a nightmare.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were very disappointing. First, the bluetooth reception is terrible. When wearing my phone on my left arm, the signal would constantly cut in and out. It was a bit better on my right arm but still not great. Second, the ear buds were constantly falling out and needing to be adjusted to stay in my ears. Between these and any other headphones I have exercised with, I choose any other headphones I have exercised with. I tried these headphones during two 3 mile runs, first with small ear adapters then with medium. My phone is an iphone 5s. I cannot recommend anyone buy these based on my experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for boxing in the garage without having to blast my music. Also, good for when I'm washing my car in the morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little bulky, but gets the job done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for walking and running. I'm pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my headphones, but most recently they broke.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wireless headphones,but the wiring split

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought that 2 months ago. At the begining it worked fine, but SUDDENLY it stopped working. It does not charge anymore...dead! So upset and disappointed because I live in Brazil and there is no way to return that (bought during a vacation trip). Stay away of that ...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT WASTE YOUR MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LIKE JBL BUT i GOT IN THE CAR AND TRIED THESE OUT AND JUNK SOUNDS LIKE TINNY GARBAGE AND THEY DID NOT FIT WELL. SO DONT EVEN TRY THESE!!!

    No, I would not recommend this to a friend