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Customer Ratings & Reviews

Model:
JBLREFLECTBTRED
SKU:
5633072
Your price for this item is $99.99

Customer reviews

Rating 3.7 out of 5 stars with 677 reviews

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72%
would recommend
to a friend

Customers are saying

Customers are pleased with the Reflect Wireless Earbud Headphones' sound quality, fit, comfort, and Bluetooth connectivity. Many also appreciate the lightweight design and find them to be a good value for the price. However, some users report that the battery life could be improved, and a few have experienced issues with the range and volume control. Overall, the positive feedback on sound and comfort outweighs the concerns about these other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 677 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Stop Working After 3 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for working out. I wanted something that I won't have to worry about the cord getting in the way and a could wear my glasses with. These worked great... for the first three months. Now they turn themselves off after being on less than a minute. I will charge them and not 10 minutes later the will just power off. I have tested them on multiple devices just to make sure it wasn't my phone, it still happens. They used to give a low-power beep every 15 minutes or so before, but now they don't. DO NOT RECOMMEND FOR ANYONE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound, Best Bang for the Buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones during my workouts, and appreciate the bluetooth functionality and the sweat-proof performance. Wireless means not having the earbuds inadvertently ripped out of my ears. The easy to use in-line controller is nicely situated. The medium size eartips fit perfectly and snug in my ear without being too tight. The snugness of the eartips block out most of the ambient noises which makes music sound rich with full base. As mentioned, music sounds great and is on par with wired earbuds. I previously owned a pair of Jaybird BlueBuds X, which I thought were pretty good, but music doesn't have the same depth, fullness, and base as compared to the JBL Synchros Reflect BT. And the JBL's cost about $60.00 less than the Jaybirds. I have had no issues with connectivity and set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    fit great, work great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds fit well on both me and my wife, the stay in place while running.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best I've found for mountain biking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable. Easy to pair. Easy to use. BT range to paired source seems to be about 10 ft. Samsung Galaxy S3, ymmv. Haven't really used anything similar in the "sport" fit category, but for the price, these seem to meet my needs very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not loud enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so sweat proof since I had to return my original pair for a new one since it wouldnt sync.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good BT headphones. Love working out without the wire!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Volume control

    Rated 1 out of 5 stars

    horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    within 2 months I've gone through three pairs. The first pair lasted almost a month then would not take a charge. Returned it with the extended protection plan I bought from Best Buy and the second pair did not work out of the box. One of the earbuds was not working.I returned that pair the same week and got my third pair with a protection plan. The third pair lasted one week exactly and then the volume buttons on it stopped working. The only way to raise and lower the volume now is through my phone. This product appears not to be one of the best lines that JBL carries. Buy with caution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointing for JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these mainly to wear while doing yard work and they failed in every way. The sound was good but drowned out by outside noises like the mower, they wouldn't stay in my ears and the reception was poor. With the iPod only 18" away, they lose the signal. A lot. Going to return these and try something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great headphones for working out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sounding BT headphones for working out, bass is really good for an in-ear bud, and the highs and lows are crisp, really happy with these headphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced JUNK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on 7/3 after returning 3 previous bluetooth headphones. At the time the plan was to use them at the gym and run with them. I got a bit lazy and only used them during workouts..... 4 times at most, since I was focused on cycling and swimming. They were used primarily for working at my desk. 1 month after purchase I noticed the charge was not lasting and when I did charge it the blue "full charge" light would replace the red light fairly quickly. Last night I charged them overnight so they would be ready for today's triathlon event. In to the run I go, listening to the carefully planned music that I had picked out. NO WARNING, NO LOW BATTERY INDICATION, NOTHING..... but several downward spiral tones to tell me, "HI, THE P.O.S. HEADPHONES YOU SPENT $100 PLUS ON ARE NOW NOT EVEN WORTH THE PAPER YOUR RECEIPT IS PRINTED ON". I have high hopes that Best Buy will make me whole again, but I guess I will have to wait and see. "Add a photo"???? Elephant Dung!!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good until yesterday

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will admit my ears are small, however, the smallest of the earbuds still slips out of my left ear. I've had these since the end of July 2014 and have used them about 4 time a week. I hear the muffled sound of my feet hitting the pavement, my own hearbeat, or anything that touches the wire (such as earrings) while these are in, unless the sound is high. The sound is great while sitting still. Yesterday, while out for a jog, the sound in the left earbud became non-existent. Even while sitting still, the sound from the left earbud is very low and I'm pretty sure the left bud is about to give out. Hopefully I can return these.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Wouldnt recommend these to anyone sadly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things feel so bad in my ears. All of the ears sizes fit so poorly, ive never regretted buying headphones before and im shocked that the one time i spend 10xs the normal amount I get so incredibly disapopointed. First thing in the morning im taking these things back and Im going to pick up a pair of lg tones. The reflective band is also very small, almost as if they made them with children in mind. Im 6ft, 23 yrs old, and of fair athletic build and they barely fit around my neck. If you are thinking of buying these then i recommend you think twice. Personally I dont think they are worth even half the current price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Top notch!!! Great audio with perfect fit and portability. Built tough and ready to go.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great headphones when they work!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for 60 days and headphones would not hold a charge. Sent them back to JBL and received another set 7 days ago, already having poor battery performance. Full charge dies after 20 minutes of operation.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    WASTE OF MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THESE AND 1 MONTH LATER THEY WON'T HOLD A CHARGE. FOR THE PRICE I EXPECTED MORE. CONTACTED THE COMPANY NO HELP WHAT SO EVER. WILL NEVER BUY ANOTHER PRODUCT BY THIS COMPANY.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Save your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and used them just to walk and around the house. They lasted 5 uses. Already cutting out. The ear buds very uncomfortable even if they didn't short,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Better than the Jay birds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really feel like JBL doesn't get enough credit. JBL, in my opinion, puts out the best product for the price ranges of their products. I've had the Jay birds, which sell for $170, and i prefer these. Very comfortable so far, haven't worked out with them yet, but still pleasantly surprised with them so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Don't fit well in ear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones look great! They sound even better! The sound quality is by far the best of any wireless headphones. But the ear piece hurts my ears after about 30 minutes of use. They take forever to actually put in your ear correctly and they stick out really far from your ears. Once they are in they will stay in pretty well throughout a good workout. The price is good as well but not worth it for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor audio quality & fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these today at the local Best Buy. Overall, I'm very disappointed in the fit, and by proxy the low-end bass of these BT earbuds. Positives: - standard micro-USB charging - BT profile compatible with Android - paired quickly with my Moto X smartphone - decent battery charge right out of the box - lightweight Cons: - very poor bass response if they don't fit your particular outer ear canal properly. The three supplied ear-tips all have same diameter bud for the ear canal, only the tip which anchors it in concha of the outer ear varies in length - design sticks out fairly far out of the ear, creating a long lever arm which makes it work loose too easily I tried all three supplied ear tips, and the midsize ones fit the best, but they still tended to work themselves loose quickly while working out. I was concerned at time of purchase that I couldn't test fit them (due to sanitary concerns, I'm sure). I'm returning them tomorrow. I won't have time to test their water resistance nor battery life.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear tips kept coming off during regular use. Stay away from these if you workout at all.

    No, I would not recommend this to a friend