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Customer Ratings & Reviews

Your price for this item is $71.95
The comparable value price is $99.95

Customer reviews

Rating 4.8 out of 5 stars with 5878 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 5,878 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker to carry around work or just to have in your shop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. I can use it as it is supposed to be used. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy when I work out and clean. Really easy to work and portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync and get started. Good value for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    work good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for bringing anywhere that you need music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great speaker!! love it so much !!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't pay full price #JBLFlip5NotWorthIt

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the upgrade. I wouldn't pay the full price for this speaker, not worth it. I bought it for $69.99 + tax but if I could change it for something better I would. I would pay more than $50 for it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    NEVER AGAIN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience with this item. SOUND TERRIBLE. I WILL STAY AWAY FROM THIS PRODUCT FOREVER!!!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. This instance is sometimes caused by the quality of your source, depending on what you are listening to. You may check the music player app to see if the Equalizer is engaged. If engaged, turn off the Equalizer. If turning it off does not resolve the issue, turn it on again and adjust the EQ by boosting the bass to your liking. You may also reset your JBL Flip 5 by pressing and holding the 'Volume+' together with 'Play' for more than 3 seconds, If you need more help, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET). JBL

  • Rated 3 out of 5 stars

    Ughhh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the people giving this such great reviews, I am at a loss. Bought it awhile ago and it mostly gathers dust. Thought I did my research. Base is not good and general sound quality is poor. Wish I would have returned and bought something else

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Clear and good bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets nice and loud and stays clear even at the pool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Waterproof Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound quality. Good volume for its size. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved charging port but volume and sound weak. Small size makes it easy to bring with you. Better than phone speakers. Be careful with damaging the inside of the charging port. Kinda pricy. I think its worth 1/2 of the retail price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small speaker big sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Performs well as a portable speaker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter LOVES it in her Dorm room. looks great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not keep a charge & randomly shuts off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product wouldn’t keep a charge after 16 days and would randomly shutoff. Even after troubleshooting. I looked for return instructions and was 1 day shy of the return date. So I had to return to the manufacturer.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker. It was easy to connect it to the wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker , I got it in the House and I work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't sound good .looks like its not original cause the sound

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I got sounded amazing. After the first time I used it, it started flashing. Wouldn’t connect to anything and wouldn’t shut off. I returned it for another one. That one won’t charge at all. What the heck jbl?!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. Please follow the troubleshooting steps from our 'Battery and Charging Issues' guide via the link we've provided. If the charging issue doesn't get fixed, you may contact our customer service via the 2nd link so we can check your options. https://bit.ly/3blwbWY |  https://bit.ly/3u9M8Wz JBL

  • Rated 2 out of 5 stars

    Battery doesn’t charge good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery takes forever to charge and while at work i leave it on charge all day, sometimes it even dies while charging and i have to turn it off for a while for it to charge up. even if u turn the volume low it will still cut off when the battery is in the red. i owned the flip 4 too, i prefer the 4 but that one ended up not working because the battery port wouldn’t charge. these speakers have great sound but JBL needs to fix the battery problems with these things. idk if i’ll be buying the next latest JBL that comes out.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM JBL