Customer Ratings & Reviews
- Model:
- JBLFLIP5BLKAM
- SKU:
- 10467851
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.8 out of 5 stars
to a friend
Bad MacBook connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall speaker except for when connecting to MacBook Pro it consistently loses signal and I have to repair it to get it work right. It works great with my phone but the main reason I bought it was to use with my Mac.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Job flip 5 charging problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on August 18th and it’s September 7th. The charger is no longer charging the speaker. I tired resetting the device and cleaning the charging port and cable but this hasn’t resolved anything . I was going to try and take it back and exchange it but it’s past due it’s date. Can I please get some help. I really am enjoying the speaker but I will no longer be able to use it once the battery completely dissipates.
I would recommend this to a friendJBL Flip 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker wouldn't charge after only one use. Have to exchange it for one that hopefully operates correctly. JBL is typically has very good products so was very disappointed when this one didn't work.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
JBL Flip 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but needs more volume, the woofers on the ends are in an unprotected place that can be easily damaged especially by children.
I would recommend this to a friendAverage speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is compact and easy to use but is lacking on sound quality. My iPhone speaker has better distinction in highs and lows. It seems like this speaker just amplifies volume.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the JBL Flip 5 did not meet your expectations. If you have any questions or concerns about it please reach out to our Customer Support Team.
It’s ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, when I have it turned all the way up it’ll mess up and start making a static noise. I have to turn it off and turn it back on but other than that, it’s okay!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Skips
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return the 1st one because its skips in & out of the sound for like the first 15min so i bought another 1 & same problem . never had a problem with other jbl products
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has problems in party mode connecting, not sure if its the internet or the samsung its self. hoping its just the device not speakers which are brand knew.
I would recommend this to a friendBrand response from JBL Support
Posted .Please try to pair and connect a different phone to your JBL Flip 5 to isolate the issue. If you need more help, please reach out to our Customer Support.
Open box - “excellent” condition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came without a charging cable and a charger. Definetely not an excellent condition.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. we suggest returning the device to BestBuy as our JBL Flip 5 must include a Type C USB cable. Please note that there is no Charging adapter included in the package. You could use any USB power adapter with 5V and at least a 2A power output rating.
Great sound other features no so great...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has terrific sound however it doesn't have a 1/8" headphone jack. We've had problems connecting it to 2 different projectors which is part of the reason we bought it.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
DO NOT BUY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing always disconnects randomly, and all of a sudden doesn't play any sound, it was problematic from the start but of course JBL wont help and just says to do a hard restart which does nothing
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. If you already performed a factory reset by doing this procedure, 'while the unit is ON, press Volume + and Phone (Play) button at the same time for 2-3 seconds until the unit turns off' and the issues still persists. Please contact customer service so we can check your options. Here's the link. https://bit.ly/2WocMfi
Good amd bassy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and good bass. Full charge gets about 6 hours of use or so. I use it in my truck at work and it won't make it a full shift without dying.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
stolen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely garbage, I didn’t even receive it the delivery company didn’t even put it at the door of my house and the item was stolen. Trash
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it it didn’t work, returned it. Got another one, it quit working after 3 days. Best Buy was of no help.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Junk, because of skipping issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is junk! Although the quality of music is fantastic, the device has issues with skipping and I wish I would have read deeper on it's issues. It is like having all you favorite music with a scratch on it, so it blanks out consistently. Super disappointed because my first generation JBL never did this and I gave it away to someone needing music. Now I am stuck with this junk. Read up on JBL speakers skipping before you buy. I did all the trouble shooting and still skips.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. To avoid interference when using our JBL Flip 5, please keep away from wifi networks, walls, and other devices. If you need more help with your unit, please contact our customer support service via our official website or toll-free hotline.
They mess up my order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worse customer agent ever. They screw up my order a very unhappy customer.
I would recommend this to a friendBrand response from JBL Support
Posted .We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The JBL flip 5 has great sound but I can’t get the thing to charge to save my life. I keep it plugged in while I play it and the battery still dies on it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request so we can assist you: https://support.jbl.com/us/en/customer-service/contact.html
Un happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with this product , I thought it was going to be better since it was the latest version but no
No, I would not recommend this to a friendGARBAGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a month and then stopped working... GET INSURANCE .. these things suck! And it’s very common for them to stop working.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Worst products ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It been only 4 months and it stop working and the worst part I can’t even exchange it Do not waste your money on this
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. This isn't the experience we want our customers to have. Our products have a one-year limited coverage provided that it meets the terms and condition of our warranty. Our customer support could help you with checking your options. We're here to help: https://bit.ly/36JTBlN