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Customer Ratings & Reviews

Your price for this item is $71.95
The comparable value price is $99.95

Customer reviews

Rating 4.8 out of 5 stars with 5879 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 5,879 reviews
  • Rated 3 out of 5 stars

    Not as loud as I thought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of it but expected the sound and bass to be much better than what it is. Will probably return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good. Modern.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One or the things I like most about this bluetooth speaker, is that JBL got rid of the flap covering on the charging port. You just plug in the USB-C charger directly in to the unit itself without playing with that flap for minutes on end, but wait there's more JBL got rid of the aux input eliminating excessive ports on the device itself. One final note it sounds awesome and is quite handy for any mobile speaker needs!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not good. I don't like it. It just needs to be compact and portable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a little Braven speaker that was amazing, it had the speakerphone and the ability to charge devices as well. so you can imagine my surprise when I purchase one of these JBLs, and they cannot be used as an external charger! and also when the device is turned up fully, i hear tons of popping and static. needless to stay, I returned it immediately and will be getting another Braven, highly recommended, i promise you will like it much better than a JBL and I guarantee youll find one for much cheaper as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy- Battery Life Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely poor battery life. Unlike the older models this speaker doesn't live up to its legacy. On top of the fact that the battery will start to quickly die on you, JBL has programmed the speaker to shut down even when it's close to dying-without warning it would just stop in middle of your favorite sung. This speaker will only last you a few months before the battery gets really bad.I just got it last Christmas and it is currently unable to hold a charge.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. It is possible that the battery of your JBL Flip 5 is losing its capacity. However, it is also possible that the battery is working correctly, but depletes more quickly when the volume is very loud and/or the bass has been boosted. Please try to charge the battery to 100% and listen at low volume without the bass boosted. If the battery lasts close to the published up-to-playtime, the battery is working fine. if not, the battery may be losing capacity. For further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-S: 9:00 am - 5:00 pm (EST) JBL

  • Rated 5 out of 5 stars

    JBL flip 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty loud for its size. I was surprise how strong the bass was. The volume of my phone is only 1/2 way and it was pretty loud. Could hear the noise all the way from my garage. 10/10 I recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2014 Flip2 is better than this junk.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need for a semi load work environment? This aint it. Sounds good at low volume but when you turn it up it it sounds terrible. The Flip 2 from 2014 sounds better than this piece of junk. Why have an app if nobody can connect their speakers to it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help. The sound quality of the speaker may depend on the type of music you're listening to, as well as the volume of it. With connecting the speaker to the JBL Portables App, please make sure that the speaker is connected to your mobile device first via Bluetooth. Once connected through Bluetooth, you may start searching for the name of the speaker on the App. If these steps don't work, for us to try further troubleshooting, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 5 out of 5 stars

    Great Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of these speakers each one reliable never dead even when I havent charged it in a while. Never had any problems with them would recommend 10/10

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    turns off by itself

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked good for a while but now it turns on and turns off by itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, perfect size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, perfect size! So happy I bought one of these, it goes everywhere with me now. Fits right in my waterbottle pocket of my backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice I have made with buying speakers this little thing has a very big sound along with base it is literally everything I wanted all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect portable speaker!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy has amazing sound and is perfect for road trips to the beach or just sitting on the patio!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted less than a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was great when it worked. The problems I started having about 2 months in was that it was difficult to turn on. That problem persisted and got worse till eventually it wouldn’t turn on at all. I really like the sound quality but the reliability is an issue. Never know if I’m going to be able to use it when I want to use it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Great device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this small device is unbelievable... And, it was so simple to link to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small pool background sound!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and sound!!! Took this on a trip to the islands and everyone was asking where I got it from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect little speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small speaker to drown out the outside noise in my office space. It sure did the trick. It’s perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the JBL speakers but, I probably wouldn't have purchased this Flip 5 speaker if I would have known that you can't pair the Flip 5 speaker with my Flip 4 JBL speaker.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our customer support for further assistance. JBL

  • Rated 2 out of 5 stars

    Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker did not really have a good base. Looked like someone messed with it was missing something

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Flip 5. If the bass is lacking sometimes, please try using another streaming service app. If it is constant, please try these steps. First, if you're using an EQ, try turning it off if not, try turning it on and boosting the bass a bit. Second, try pairing your speaker with a different device to see if the issue is on the source device. If the issue remains, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 4 out of 5 stars

    Ok but. charging cord wont fit in the Storage Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is Ok, it wont vibrate the walls if thats what want you want. What a dumb company, they include a "USB charging cord" and it absolutely wont fit in the hard foam storage case for the speaker what a bunch of imbeciles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho I barely use it i love my little speaker battery life is amazing

    I would recommend this to a friend