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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 199 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers recognize the Tour Pro 3 True Wireless Noise Cancelling Earbuds - 2024 for their impressive sound quality, comfortable fit, and good battery life. Many users appreciate the secure fit, enhanced bass, and effective active noise cancellation. Additional features like easy connectivity, unique design, touch screen case, and amazing case design contribute to a positive user experience. Overall, the earbuds provide a well-rounded and satisfying listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 199 reviews
  • Rated 1 out of 5 stars

    Too many issues at this price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL Tour pro 3's are a great sounding pair of true wireless earbuds, unfortunately this is where the positives end. I've never had a pair of flagship earbuds come with so many technical issues. When listening to video sources audio frequently pops, this does not happen with music sources, disabling the smart detection does nothing to remedy this. The earbuds while offering good ANC performance are undone by it, the algorithm adjusts in real time whether the setting for that is enabled and will permanently change the sound profile to compensate for certain noises, leaving you with a thin tinny sound until you place the earbuds back in the case and take them back out. Literally how? Zero firmware updates have addressed this, firmware update notes are all in broken English promising bug fixes. How does your $300 flagship have an issue this bad? Comfort is another issue, JBL really could not be bothered to design something comfortable for long term use, and the fact these are notched oval shaped ear tips mean aftermarket options are essentially non-existent. Lastly, JBLs business practices with this have been absurdly questionable. Their are 5 star reviews glazing this before it was even available for purchase, no name influencers all releasing similar reviews around the same timeframe all mentioning the same talking points beat for beat like a press release, accounts going around talking about how great these are around the time of release with no prior posting history. This will be my last JBL product period, as JBL cannot be bothered to release one that justifies its own price point and needs to pay people to say good things about it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your unit. If needed, we'd also like to get more information so we can check your options. Please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET). JBL

  • Rated 4 out of 5 stars

    JBL Tour Pro3

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are comfortable and perfect for the gym. It has good sound quality with which you can interact with different sound options and with the touchscreen it works excellently making it easier and more fun to work with your music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ex-Skull Candy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say this has been one of my best purchases, because the moment you put these babies on, the world ceases to exist… just you and your music or movie, and nothing else! Truly 100% recommended as a “self-purchase” or for friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great ear buds, terrible software updates

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds amazing. Updated its software when i got them. However The second update damage the earbuds, that one another is louder. The case beeping when buds are inside. The case doesn't charge right bud. Then it got worse with the 3rd update. Which didn't help anything, that now both buds dont charge, only when the case is open. This is irritating, irresponsible of the tech company terribly optimization. That updates ruined these products, not improve then. So when you get them. Do NOT UPDATE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Works well with apple and Samsung!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    songs sound super clear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fìt is good for me. they didnt fall out but no volume control on the buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most premium earbuds I’ve ever had. I was able to pick up at my local store, which was super convenient. I absolutely recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound had trouble connecting to my iPhone, but my iPad and Mac got it first shot out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. There are great and perfect the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product... Fully recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Very good noise cancellation system. I highly recommend it. I'm very satisfied with the quality of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    practical.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sound, I love them. You can take a picture on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality is out of this world.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using these for a couple days… I’m not sure I could ever go without them again. Touch screen case is a cool feature. Might struggle with big fingers but you can download the JBL app and do everything from there too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds I have ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned dozens of different ear buds and these are hands down the best out of all of them! Great call and music quality! You will not be disappointed when you try these! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Son Loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Bose at first for Christmas, but my son wanted these JBLs. So I returned the Bose, without opening the package and picked these up. My son loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommended for everyone is good and sound JBl performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound aware is awesome and so is the cancel sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbud by far!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing about them is awesome!! Great gift idea or to try a new earbud is definitely worth it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pods. Could be a little louder but I like loud music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, but buy on sale.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my sony wf-1000xm5 with these. Love the sound quality and the ANC is only SLIGHTLY worse. Foam tips really help the isolation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good..just tends to stop if the fit isnt perfectly secured in your ...so when Im using them during workout..fit tends to separate on ocassions..but other than that ..they worked well..

    I would recommend this to a friend