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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4 out of 5 stars with 743 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers commend the TUNE 120TWS True Wireless In-Ear Headphones for their exceptional sound quality, affordable price, and extended battery life. Many users find the earbuds comfortable to wear and easy to use. However, some users have expressed concerns about the fit of the earbuds, connectivity issues, limited volume, charging problems, and the overall design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 743 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounded Great but the left ear is dependent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left ear is dependant on the right one so they are ever so slightly out of sync, and you can't use the left one by itself. It's a quality product that sounds great but it's lacking what I would think is a critically important feature for truly wireless earbuds.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. We'll make sure this gets to the right team. If you need help with our products, please reach out to our Customer Support. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the job and I have had no problems with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Highly recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and sound. Also great for handsfree conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality is very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, Easy charge Sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    An excellent branded alternative to Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful wireless devices. All magnetic and last longer than you think. Sleek and modern looking with a sturdy charging case. Rubber on the inside to make sure there are no scratches. Make sure to clean them regularly or dust and earwax will buildup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound decent battery life for the price......

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Ears for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are..............................

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Amazing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bass music. This is a must for every bass music lover.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Wireless Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for and such a great price! Perfect for the gym and being able to go hands free; pairs very easily with Apple Watch, great sound quality, comfortable fit, stays in ears even with high paced running and/or workouts. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product.... but!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good Bluetooth headphones..... but please be careful. You will definitely be picking them up off the floor, and hopefully never in water or they break.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product, Great Price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to get rid of your corded earbuds, the JBL Tune120TWS is a great place to start. They are comfortable, sound great and are not too expensive. I have always like JBL products, and I really like these cordless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Sound quality is good, and since they have changeable pads they dont fall out of my ear like some do. I use these for work and am happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Poor Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these earbuds because they did no fit my ears. They sounded wonderful with full bass and clarity on the high end. To achieve this sound I had to hold the earbuds in place with my hands. I tried different size ear tips to no avail. Without my hands holding the buds in place the sound was weak and tinny. If they fit your ears they are great and would give them five stars. Unfortunately they did not work for me.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for posting a review. We're always looking for ways to improve. We'll make sure your feedback will get to the right department. JBL

  • Rated 4 out of 5 stars

    My son loves them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got these for his birthday and he loves them. The noise cancelling works well. We yell for him to come down for dinner and he never hears us. Now he has one earbud, but that's because we took it away. We own several JBL products and all have been great. These earbuds are no different.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy no issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read some reviews was a little hesitant to buy but they were a pair I bought on sale for my teenager and he loves them. I borrowed them and they work great, easy pairing with no issues. I went back bought a pair for me.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Average Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok but when using them on calls the person on the other end ask if I’m on a speaker. Unlike my old Apple earbuds these WILL fall out your ears. Very bulky so it took a while to get used to.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. We would recommend trying out different sizes of earbuds for a more secure fit. If you need more help, please reach out to our Customer Support. We're here to help. JBL

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for the price . . .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit I returned these. However I have to say the sound and build quality were decent. The included rechargeable case was pretty cool as well. Beware of the pairing process, it's not for the faint of heart!

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Tune 120 TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Has great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they sound great, they do not fit my small ears. I would recommend a different style if your ears are small. They would probably work great for a man.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the feedback about our JBL Tune 120TWS. These earbuds have three sizes of ear tips available when purchased so the desired fit can be achieved. Please reach out to us if you need any help. https://www.jbl.com/support-contact.html JBL

  • Rated 4 out of 5 stars

    Works and sound great for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy them for the gym and to be hands free. Noise cancelling could be better since I’ve been told background is loud at times. Other than that they sound great no issues. Would be cool if the left of was able to work without the right but all good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these ear buds! The quality is great especially for the current price. I'm more than satisfied with this purchase and recommend them over some of the more expensive headphones.

    I would recommend this to a friend