Customer Ratings & Reviews
- Model:
- JBLT120TWSBLKAM
- SKU:
- 6356676
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers commend the TUNE 120TWS True Wireless In-Ear Headphones for their exceptional sound quality, affordable price, and extended battery life. Many users find the earbuds comfortable to wear and easy to use. However, some users have expressed concerns about the fit of the earbuds, connectivity issues, limited volume, charging problems, and the overall design.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Father’s Day gift and he loved them. Great deal
I would recommend this to a friendNo noise cancellation
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No noise cancelling functionality but very portable.
I would recommend this to a friendGreat for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased these for my husband and they did not disappoint.
I would recommend this to a friendGood quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will definitely recommend this to all of my family and friends
I would recommend this to a friendThey’re good for music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them to use as a Bluetooth for my cell phone
I would recommend this to a friendAwesome Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Device, great sound quality, reasonably price
No, I would not recommend this to a friend- Cons mentioned:Pairing
Absolute garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn’t pair to my iPhone X and the right earbud didn’t work correctly. It would charge but never worked. Tried every online hint and even attempted through their customer service. Think Comcast while a spoiled kid bashes you’re head with a hammer level of frustration. I will never buy another JBL product as long as I live. They end up being garbage either from the start or within a week. Save your money and buy the AirPods. JBL needs to fold up shop or admit they are overpriced SkullCandy and adjust accordingly. They made me give it a star to review these, otherwise they get a zero.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Please try the troubleshooting steps on our support page article about "Bluetooth and Pairing" to isolate the issue with your Tune 120TWS. http://bit.ly/30JI2G4
Great ear buds for less price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds I have used so far.. with affordable price.
I would recommend this to a friend- Cons mentioned:Connectivity
Not the best for iPhone user.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t connect to iPhone well and stay connected. I probably won’t buy another set of there headphones. Music quality is good but phone usage not good. People complain they can hear the noise around me.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Our JBL Tune 120TWS is made to pair with phones, tablets, and computers. Please try the troubleshooting steps on our support page article about "Bluetooth Pairing and Connecting" to isolate the issue. http://bit.ly/30JI2G4
Love then
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for a friends birthday and she loves them.
I would recommend this to a friend- Cons mentioned:Charging
Charging problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for about 2 months now. They were a pain in the butt to initially get synched with my phone, but had no further issues until the last week or so when the right bud refuses to charge in the case. It's about a 50/50 chance if I wiggle the bud that it'll ACTUALLY charge. Can't even use my headphones when I want to because they'll be dead, even though they've been in the fully-charged charging case for 12 hours. As far as sound quality, they're not great for JBL. Disappointed. Good thing I got a warranty because I'm probably going to trade these out.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Tune 120TWS did not meet your expectations. We're always looking for ways to improve. Please contact us through this link so we can further assist you: https://bit.ly/2zwFkYM
Great headphones!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great product!!! Also very nice!!!!!!!!!!
I would recommend this to a friendPurchased 2, returned 1.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2, one for my fiancé and the other for myself. Returned one pair and got my money back because the right earbud wouldn't turn on. My partner's pair work just fine though, just added a protection plan to his in case it quits working.
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Tune 120TWS. If you need assistance with our products, please reach out to our Customer Support. We're here to help.
just okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hope the next iteration of these are LIGHTER because they fall out of my ears. No volume control. Well constructed, audio isn't bad, and I had a coupon - if you can get 'em cheap, go for it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We recommend trying out the different ear tips to have a secure fit with the earbuds. If you need help, please reach out to our Customer Support. http://bit.ly/30JI2G4
- Pros mentioned:Sound quality
Ok Wireless In-ear Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just didn't get use to having inside my ears, it totally noise reduction and it's hard to tell if someone is talking to you. anyways i just for talking on the phone not listening to music.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Tune 120TWS. We're always looking for ways to improve. Please reach out to our Customer Support if you need any assistance. We're here to help.
https://support.jbl.com/us/en/
Grandson gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He wanted for Christmas at last minute so I ordered on sale though we had to get delivery after the holiday he loved them and the value good assuming he's a kid and might lose them I have heard no complaints in how they work for him!
I would recommend this to a friend- Cons mentioned:Fit
Too heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy, they keep falling out of my ears , only used them once and can't return them since is been more than 1 month since I bought them.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Tune 120TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
if on sale buy em!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of expensive if bought at retail? Thankfully, these go on sale quite regularly. I love JBL equipment due to the many years of buying and happy with the purchases.
I would recommend this to a friendNice sound but don't stay in ears very well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alright for sitting at desk or lying in bed and listening but not very good for wearing around when you will be moving. Got at 50% off so it wasn't a bad deal and they are good but just afraid I'm going to lose them.
I would recommend this to a friend- Cons mentioned:Fit
Very disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These should have sounded great, but didn’t. Would not fit well into ear so they sounded high pitched and tinny. Too bad!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our Customer to have with our JBL Tune 120TWS. These headphones have included earbuds, which can be used interchangeably for a more secure fit. If you need help, please reach out to our Customer Support. https://support.jbl.com/us/en/