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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4 out of 5 stars with 743 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers commend the TUNE 120TWS True Wireless In-Ear Headphones for their exceptional sound quality, affordable price, and extended battery life. Many users find the earbuds comfortable to wear and easy to use. However, some users have expressed concerns about the fit of the earbuds, connectivity issues, limited volume, charging problems, and the overall design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 743 reviews
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, efficient and works great. Given as gift to a teenager. Loves how small they are and fit well in the ear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of JBL products but not this pair of headphones. The sound quality is okay. The microphone quality when answering the phone is poor. I get complaints about my calls sounding muffled or I'm not being heard on the other end. I'm constantly connecting and reconnecting the bluetooth to see if it helps but it doesn't. And not to mention the battery never last up to 4 hours.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Tune 120TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    They do the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really complain about the earbuds. But I would not pay full price for these. I got them around black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid performer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance. No technical issues after a year of use. Best of all havent lost one yet!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Audio during calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headsets so I can talk while on the go. The people on the other end of the call couldn’t understand because they said I sounded muffled. When I disconnected Bluetooth they could hear me clearly. I tried troubleshooting my phone and headsets but it never improved so I returned the headsets. I didn’t have a problem using for music. It was just the phone calls.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      I am sorry to know you are not completely satisfied with your purchase, please contact us for further support JBL

  • Rated 5 out of 5 stars

    Crazy fresh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I put these in my ears I was like Chris brown. On and POPPING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is I got to gave gift to my frend he told me he is using this mins it good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok, but not greay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons on ear phones, need so much effort that the whole device moves. Need both hands to use. Sound is average

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set of small headphones that are comfortable and fit right in the ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband they weren’t all that good. They stated messed up fairly quickly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fits just right. Bought two sets for my boys for christmas and they have been enjoying them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was looking for headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are OK don't like that only the right headphone is the only one with a mic to talk

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Disappointing for JBL

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was just passable. Volume way to low. Not recommended!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune 120TWS didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the gym. I have small ears and was very surprised at how well they work for me

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Tune 120TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well. They have a good sound for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL is an overall good product.. I got great curbside service during the social distancing..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    disappointed for not being able to use them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the right side of two pairs so I cannot use them unless I get two right side to buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent but wouldn't buy again

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked well for about 2 months then quickly degraded. One of them holds a charge for about 15 minutes while the other lasts around 45 minutes of continuous talk/music. The case is nice and easy to use. They are fairly comfortable in the ear but I would not buy these again as the battery life is important.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my 10 yr old he just loves. Different size ear pieces for him to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it is good enough for a basketball player, it is good enough for me. Great gift for anyone.

    I would recommend this to a friend