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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4 out of 5 stars with 743 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers commend the TUNE 120TWS True Wireless In-Ear Headphones for their exceptional sound quality, affordable price, and extended battery life. Many users find the earbuds comfortable to wear and easy to use. However, some users have expressed concerns about the fit of the earbuds, connectivity issues, limited volume, charging problems, and the overall design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 743 reviews
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product . Great great sound at a great price. Good value for the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    These head phones is a waste.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Reach out numerous times, I call and email. And no one never reach back out to me. These heads phone does not work I only use them one time. Okay so the left side piece work but the right side does not. I charged them all day and even over night and nothing work. It’s sad I paid near $80 for some head phone that does not work at all.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Let's try these steps with your JBL Tune 120TWS. If the left ear pod is silent, please perform a new pairing with the right pod. First, take them out of the charging case and click the center button on both the left and the right pod 3 times. This forces a new pairing between the pods, and the left pod should automatically pair with the right pod from now on once you remove both pods from the charging case.

      If you still cannot get the Left ear to play, please perform a factory reset by placing both pods in the charging case, while the charging case is charging. Now press the button on the right pod, and hold it for more than 5 seconds. You have now reset to factory settings. (Please note: If you have performed a factory reset, you will need to remove the headphones or "forget this device" from any smart phone or tablet they were once connected to. This will allow your device to now search for the newly restored headphones under BT devices) JBL

  • Rated 5 out of 5 stars

    Ear headphones ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my teenager. Have to be careful with them. Don't think will last long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Better than the iPod pros to me as far as how they sit in ear and stay put

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for working out they are super nice and comparible to iPods

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    eh they are alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fact that you can use each one individually.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      JBL Tune 120TWS is designed wherein the right earbud will be the main control for the pair. Both earbuds are designed to sync with each other to create the wireless connection that True Wireless headphones have to offer. If you have questions or suggestions about these headphones, reach out to us through this link: http://bit.ly/2lIab0A JBL

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not to happy with this product. I’m pretty much upset with all of my JBL products

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Tune 120 TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good completely wireless headphones. Love JBL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are very comfortable. Sound clarity is excellent. Value for cost perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a pair of in - ear headphones found these on sale . Glad I got them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal, Awesome Sound!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best electronics purchases I've made. They are super useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are lighweight and very comfortable wearing in the ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my dad as a “just because” gift and he loves them ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL - TUNE 120TWS True Wireless In-Ear Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are truly indispensable as I travel frequently internationaly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds super easy to use and nice quality clear sound.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Cheap materials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality Hard to use not fit in ears correctly

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Tune 120TWS. We're always looking for ways to improve. We'll make sure the appropriate team will be informed. Please note that you can try to use different sizes of ear tips (S, M, L) to achieve the desired fit of your preference. JBL

  • Rated 5 out of 5 stars

    jbl

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones they are not to big for my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a gift for my bf.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for listening to music. It has some defectuos sound while on a call.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses JBL’s work ok..the bose and airpods earphones work better but cost more..

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Tune 120TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know that much about JBL Products Products but I’m happy with them.

    I would recommend this to a friend