Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4 out of 5 stars with 1129 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,129 reviews
  • Rated 4 out of 5 stars

    Good wireless earbuds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good set of ear buds. Decent battery life and fits well with my ears. The down side was when I tried to connect to laptop it needed a PIN number I couldn’t find anything about a PIN number. But there is no issue connecting with other devices though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife loves them so far. says they dont fall out like the other style of pure wireless buds. audio quality is great and i can hear her just fine when on the phone with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Affordable headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Heaphones on sale and they're good for the price. The sound is good, connects very easy to my Iphone, no issues. But they're not very comfortable as other headphones I have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my Boss as a Bday Gift there were above and beyond his expectations and loves them. He has to do alot of on the go calls and these do the Job well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have some big ole ears. That aside the sound is good just wish the headphones came with rubber pieces that are designed for bigger ears. Comfortable though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't work for me but my husband tried them while he was mowing the lawn and doing yard work and he loves them. I'll have to find something else for me. I need a better fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad at all

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them daily. I love the way they feel and sound. The only drawback is they will not connect to more than one device at a time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2 star

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, but they are to long and they keep coming off my ears when Im exercising. For $99 isn't worth the price

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. If the unit was purchased recently, you may try to have it replaced with a different model from the store where you purchased the unit. We appreciate the feedback you've provided us, we'll make sure to submit it to the right department. JBL

  • Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had one that was more expensive but have not realized isn’t worth it. All of them tend to last for a period of time then have problems. The price makes this item worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buds- terrible instructions

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phones absolutely hate the directions (comes in 20 different languages) smallest font size known to man. Only got these connected to the Sony tv because I found a you-tube-video. Would never known how by the poorly written instructions. I would of been better of with a few illustration's then the written word. Low the ear buds. One more thought- The buttons that you push on the side of the buds-what if- they were a different color to make it apparent that that is where the bottoms are.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I just purchased these earbuds. It was so EASY to pair with my phone. I listened to a song before I put buds on the charger and the quality was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is pretty good for the price of the headphones. Connecting to my phone via Bluetooth was easy. I use these while at work and they get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , battery last plenty long for the gym .. just wish you could adjust the volume on the actual headphones , it has to be done on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent pair of earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the "truly wireless" feature and not having to fight with tangled cords. Sound quality is okay, with decent bass and high/lows. I can listen to all my music or videos clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small, robust

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earpods, fits loosely into ear and small enough for ear-protecters to be worn over them without much hassle. Good initial battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and comfortable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second earphone, i like the quality almost the same with apple ear pod. Easy to use. Sound quality. Definitely i will recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok item

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like JBL products. Good quality and sound but wished these earbuds were more comfortable. They hurt my ear after like 15min of using them. But would recommend for. Teenager

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided us. We understand that our JBL Tune 225 TWS didn't meet your expectations. We'll make sure to submit your feedback to the right department. If you still have questions, you may contact our JBL Customer Support here:  https://www.jbl.com/support-contact.html JBL

  • Rated 1 out of 5 stars

    They die in six months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in October of 2021 and now in April of 2022 they are dead. I really loved them for the first five months, but the left stopped charging/ working at all, and now the right won’t hold a charge. I’ve also found that the rubber piece on the ear buds is starting to peel back. I use these pretty moderately, so I’m really disappointed in how quickly they’ve died. At this price point, I would have expected for these to last at least a year, but I got half that - less if don’t you count the month where only the right one worked.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened to your JBL Tune 225TWS. Please contact us, so we can check your warranty, we're here to help. JBL

  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones. I love them, i bought them for gym wear and they are great for it. Love the volumizing sound effect it has for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, these stay put and the sound is great. Nice case to keep the earbufs safe and secure. Would recommend to a friend to buy again.

    I would recommend this to a friend