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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4 out of 5 stars with 1129 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,129 reviews
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is a little off. There is sometimes an echo .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound but fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The universal option isn’t for everyone price point was good , the audio is pretty good. But if need to exercise these not the two you’re looking “ Obi One Kenboi “ ;)

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you for taking the time in providing us with this review. We are sorry to hear that our JBL Tune 225TWS headphones didn't meet your expectations. We'll make sure to submit your feedback to the appropriate department. If you still have questions/concerns, please reach out to our Customer Support here: https://bit.ly/3hpjzQk JBL

  • Rated 4 out of 5 stars

    First ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of ear buds I had bought, buttons are a little small for my liking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds. They sound great!!! I recommend them to anyone…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok not to loud if u like loud then not for you I gave them to my wife !

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    More cons than pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are sleek and look great, but they don't stay in my ear very well. Also, it seems like there's only 3 levels of sound: too low, medium, or too high. 5 hours use isn't enough of a charge. 6 hours would have been better

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 4 out of 5 stars

    Jbl review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a decent pair of head phones in expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in the ear very comfortably. Setup was a little difficult with a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend told me he brought a new JBL tune 2325 TWS True wireless in ear headphone, and he recommended me to buy one too. I went to best buy to brought one, the price is reasonable, it’s look really pretty, the headphone’s quality is really good, I’m happy what I buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    THEY AITE...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKED EM AT FIRST DUE TO THE LOOK AND SIZE OF THE CASE. ONLY PROBLEM WAS THAT YOU CANT HEAR THE BASS UNLESS YOU HOLD THEM IN YOUR EARS, ALSO THEY ARE UNCOMFY FOR THE FIRST FEW DAYS OR WEEKS. LASTLY, THEY FALL OUT THE EARS EASILY ESPECIALLY WHEN YOU'RE EATING.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I liked them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good earphones! I would recommend this, very good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift and ended up returning them. There was no way to adjust the volume on them and the controls weren’t intuitive. There was also no adjustment for the size of the in ear silicone buds. The sound wasn’t too bad. For that prize I would have expected better!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Rated 5 out of 5 stars

    Awesome buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my 10-year old son because his air pods kept falling out of his ears. These are VERY snug and have many options for different size ears - not "one size fits all" like the Apple ones. He loves these and I have to remind him to not wear them all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and cheaper than most of the other wireless earbuds that aren’t those weird gel things. They disconnect sometimes but reconnect right away. They have a pretty good range. I can walk across almost my entire work place and still hear my music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my grandson a he lives them I would recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound Call D for the price Great fit for the year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job Sometimes hard to hear ! Not easy to hang up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth money, had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent. The battery is very short, about 3.5 hours after fully charged. It hurts my ears because of the hard material. I had to return to buy a different one that I can use all day.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our JBL Tune 225TWS. If you've had this product for less than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please reach out to JBL Customer Service for technical support and assistance at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST), Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 4 out of 5 stars

    Earphones jbl

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like but the bass does not Sound so loud but i like

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a few weeks charged okay lasted long to. Then the right earbud started not to charge, then started getting quite. Now cant return them, soo maybe i got a bad batch but the left ear bud works fine

    I would recommend this to a friend