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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4 out of 5 stars with 1129 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,129 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product as always from JBL. Will recommend to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good in ear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like these for my usage. I just use these for work when i need to make phone calls but I’ve used them for a little bit of music and there not bad. But for my usage, i do feel it’s better than buying other expensive options.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones and good quality for the proce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comparable to Airpods and a better bang for your buck. I had no issues with them and I was able to use them right when I took them out of the packaging. My only gripe would be the battery life. Overall, I'm impressed with the quality and value of these buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome pair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good buy. JBL never disappoints. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphobes performs as expected. Good for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price good, not quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it will be a great deal for price and quality. price was good but it could not be compared to airpod. first few weeks was good, then it started loosing battery. i have other JBL speaker at home and they work great after years. Not this one. had to return it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to help. Please try the "Battery and Charging" guide in the support link attached. You can also email us if the troubleshooting steps does not work: https://support.jbl.com/us/en/ JBL

  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Wish it had a volume control too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like these. They just sound like a couple of phone speakers next to my ear. Barely any highs or lows. They’re comfortable at least and the case is nice. But not enough to recommend these.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We'd like to get more information from you so we can check your options. Please contact customer service at. https://bit.ly/2WocMfi JBL

  • Rated 2 out of 5 stars

    not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you walk away, it disconnects, and you cant connect virtually again. have to put back in the case to reconnect. slow response to button and slow connection.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL tune 225 TWS. Please reach out to JBL Customer Service for technical support and assistance. JBL

  • Rated 2 out of 5 stars

    Not high quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge lasts maybe 2 hours and they are not very loud. I'm sure there are more higher performance ear pods out there. Surprised that it is a JBL product.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL Tune 225 TWS. Please contact our JBL Customer Service for technical support and assistance. JBL

  • Rated 1 out of 5 stars

    Caution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you don't have the money sufficient to buy other ones better, buy this item, but I don't recommend buying it, why? well, supposedly the calls are the main characteristic, but they are not good in that, the background in a call sound more than your voice, but if you gonna state in your house all day to talk incall, they are well, and the sound quality is kinda good for the price but is bad, the controls are basic, the case is pretty, but the sounds quality bad, and the quality of the calls is bad too, I recommend buy a headset of JBL, because they are really good

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our Tune 225TWS didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    so so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect right away. When it does connect, it has a gurgling sound from the speaker. Others have said that they cannot hear me as a result of me transitioning from phone to Bluetooth. Thought about changing them, but we'll see

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality but has connectivity issues and it got worn out after a week of purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JBL wireless

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL junk would never buy a JBL product again very disappointed in JBL.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    JBL headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working 6 months after purchasing, only the right ear roll play. Charged fully and still no luck with these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JBL TUNE 225TWS Earbuds are not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that size and fit of the JBL TUNE 225TWS Earbuds. Unfortunately, the performance is lacking. I use these primarily at the gym. Everything seems to be going along fine and then the left bud ceases functioning. This has happened the last 3 times I have used them. I was able to re-sync them once after messing with them for about 15 minutes. Think about that, stopping your work out for 15 minutes to fiddle with these. I would not recommend these to anyone.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS Wireless In-Earbuds did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style of earbud is exactly what I wanted. To be fair, I did purchase them while they were on sale. So the value rating might be skewed. If you catch them on sale, snatch them up! They are well worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting For V2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but I'm glad I purchased these headphones. I literally use them everyday! Only con is its hard plastic so it hurts my ears after about 2hrs of use. I wish there was a little more cushion. STILL NO REGRETS!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product they keep falling out of my ear every time I move. They don’t stay connected to my phone.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you for taking the time in providing us with this review. Our JBL Tune 225TWS has no different sizes of ear-tips since this isn't an in-ear earphone. We'll make sure to submit your feedback to our development team. Please try to pair it to a different source (phone, tablet, computer) to check if you will still experience the same problem. If the issue persists, please reach out to our Customer Support to check your options here: https://bit.ly/3txheIQ JBL