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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4 out of 5 stars with 1129 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,129 reviews
  • Rated 3 out of 5 stars

    Great sounding... however

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great, easy connectivity, however the right ear bud stopped charging after a few weeks... little disappointing however Best Buy took them back no problem!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand! Worth the buy!! Had AirPods but lost one of the earphones, so I wanted to buy some new headphones and came across these!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped working in just over 6 months.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out great but just like most wireless earphones, they stopped charging and eventually stopped working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. I was between these and Apple and I went with these. Glad I did. Easy to use! Flip 5 Bluetooth speakers are great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this JBL wireless headphones because they’re great for my music plus answer calls. They are so easy to use and I like the black color, thanks BestBuy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought it and after 2 weeks or so of use, they worked great but suddenly the left earbud stopped working. I thought they were a good solid gift for my son but very disappointed to know it failed. Expected more from this product. Will be returning it soon. Maybe I just received a bad one, but don’t like that I have to return it when I live 30-45 min away from closest Best But store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom as a present. Easy set up and she has not asked or complained about it so i assume everything is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome so happy with this new item I recommended this item to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless ear Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL-tune 225 TWS True Wireless In-Ear Headphones are great for me. I use them for my IPad Pro. No problem so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL 225TWS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL's have performed very well, I would recommend them to whoever is looking for some wireless ear headphones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok but pods hurt my ears. Battery life is also beliw average

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We are sorry to hear that our JBL Tune 225 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any issues or concerns about your device, Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    JBL rocks the house

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best wireless in-ear headphones I have ever used. They stay put even on the treadmill or bike.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JBL earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps disconnecting from my phone. People keep saying they couldn't barely hear me.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL Tune 225TWS Headphones. Please contact our customer support at. https://bit.ly/2WocMfi JBL

  • Rated 2 out of 5 stars

    JBL Wireless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was decent. Unfortunately they were too large for my ears. Had to return them.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Rated 3 out of 5 stars

    Not that great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are uncomfortable at times. Fully charged they one bud would always turn off. I was disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for about 2 months. then one of them stopped working. Also, they don't have much bass which is pretty disappointing considering they're JBL. I also have the Razer true wireless & have had them for about a year or 2 and they're still working perfectly fine & with much more bass than these

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL - Tune 225TWS True Wireless In-Ear Headphones. Please contact our customer support at. https://bit.ly/2WocMfi JBL

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already lost them in a week of buying them. I only have the case but I will buy them again. I really like them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gift so I have no idea how it is but best buy wants me to review it. Should make a good gift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful experience considering the cheaper pricing compared to others out there

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay in my ears the left side make a unusual sound at times

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS Headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, you may reach out to our Customer Service Team for further assistance. JBL