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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4 out of 5 stars with 1129 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,129 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my niece . She said it work and she haven’t had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little girl needed a new pair well worth the money. No sense in paying the job price for the big names

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp edges hurt ears. do not fit properly.Very poor workmamship

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for posting a review and we’re sorry to hear that you're having comfortability issues with our JBL Tune 225 TWS True Wireless Bluetooth Earbuds. We're always looking for ways to improve, so we'll make sure to submit your feedback to our Development Team. If you have any questions or concerns about this product's features, you may reach out to our Customer Service Team for further assistance. JBL

  • Rated 2 out of 5 stars

    Dont buy these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont hold a charge long enough and the fall out fairly easy.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. Please make sure to fully charge the earphones when using them to meet the advertised playtime hours. Regarding the physical fit of the earphones, You could try adjusting the positioning of the earbuds in your ear so to avoid them from falling off easily. JBL

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok but not loud enough. Very uncomfortable since they don’t come with any cusion for wars

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are much better than AirPods in my opinion without the price tag! I got them on sale for $49 plus tax. I love JBL’s!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a reliable product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, have only had for a few months and first one side stoped connecting and now both aren’t connecting. Says I need an app, but when I read the reviews on the app people had tbe same problem that I have. Nice when they worked but wouldn't recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Sims

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall purchase was easy. My product was everything i expectes it to be. Excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of ear buds and pleasantly surprised with the great sound, quality and comfort!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't last long

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was great while they lasted. 4 months later one ear peice stopped working completely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My wife feels so happy you can put them on your ea

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife feels so happy you can put them on your ear I have no noise outside thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice items ilike and for sure ican recomen to buy and i very lucky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband using it when his driving to answer phone calls, and he said he loves it work good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low volume. I returned them for a $22 pair of Skullcandy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Head set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an okay item. I do not dislike them though I thought they were better quality and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My earpiece buddy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to put on and it’s on sale that’s why love it so much I’ve been using this everyday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful, not worth a dollar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give these 0 stars, I would. The left ear phone stopped working after about a week. NOW they both don't work. Awful lag and terrible sound. They fall out of your ears while running or even turning your head. Save you money. Only plus is they were easy to hook up to your phone.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS didn't meet your expectations. For better fitment, you could choose from the three ear tip sizes (S, M, L). Try to reset the earbuds: Place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores factory defaults. (Please note that charging must take place for a reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again. if you've had this product for not more than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/3mdE6sP JBL

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price my son loved it. Great price and excellent worker helped me find the right ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive alternative to expensive sets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for wife for birthday. Works with no problems and were easy to connect to phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. It was a gift for my son and he absolutely loved it!

    I would recommend this to a friend