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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4 out of 5 stars with 1129 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,129 reviews
  • Rated 5 out of 5 stars

    JBL earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they work as good as any apple product I’ve ever owned. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Seattle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast, efficient service. Never a dull moment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a Great product with a great price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than iPods. They work great with my Apple phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't connect to my phone. Actually they wouldn't connect to any phone in my household. I even tried all the troubleshooting techniques on the company website and nothing worked. Returning asap! Would not recommend at all!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customer's to have with our products. Our JBL Tune 225 TWS is compatible to be used with mobile phones, tablets, and laptops with Bluetooth connectivity. If you need any assistance with our products, please reach out to our Customer Support and we'll be here to help. JBL

  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds worked well for a few weeks. After that, they stopped disconnecting while in the the case and would continue to play. The battery life is maybe 20 minutes at best and does not hold a charge even if the case has been plugged in. JBL recommends cleaning the product when this happens, but that doesn’t seem to work. One ear bud tends to work better than the other at all times and it’s never the same one, so sometimes the right ear bud shuts off after 20 minutes, sometimes the left. This review is written after a month and a half of ownership. All in all this was a complete waste of money and I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. Please contact us, so we can assist you in checking your options: https://support.jbl.com/us/en/#contact JBL

  • Rated 5 out of 5 stars

    First earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, so far it is working good. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale, very good price for a Bluetooth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires an app to connect to your phone, but even after I downloaded the app it wouldn't connect to my Samsung s21 or my iPhone. Really disappointed because these were one of the few wireless headphones that fit the way I wanted and had good reviews. Had to return them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our products. We'd like to work with you directly so we could try some troubleshooting with your JBL Tune 225TWS True Wireless In-Ear Headphones. Please reach out to our Customer Support here: https://bit.ly/3Ix8mc9 JBL

  • Rated 5 out of 5 stars

    Air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air pods. Sounds great. No problem or concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pedro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound good size good cuality jvl good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift. Even though they’re black my girls love ‘em.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like but is little tiny stuff make pin in my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yahooo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are excellent for the price and usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent outstanding fvery nice i have not had no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good headphones-----------------------------------

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for a few months.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First few months were great. Then things slowly got worse. The headphones no longer turn off when returned to the charging case. Seems the rubber on the ear piece is lifting making them useless for the gym. I can see they are slowly dying and replacement is inevitable.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Tune 225TWS automatically turns off and charges when placed on the case. Please try repositioning the ear tips on the buds to have a secure fit on the case. JBL

  • Rated 5 out of 5 stars

    100% Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this jbl. Good quality good valume. Don’t run off battery fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a Christmas present and he loved them! Work great with iPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have excellent sound! Great price! Highly recommended!

    I would recommend this to a friend