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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4 out of 5 stars with 1129 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,129 reviews
  • Rated 5 out of 5 stars

    JBL earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and easy to charge. Fit good in my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift to my wife, She love it. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good but had to return it because I can’t parring my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buds...more awesome Black Friday price! Completely satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average quality!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that the quality of our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 3 out of 5 stars

    Not what I had expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i has expected for the price a bit to flimsy.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the review that you've provided us. If you're having problems with our JBL Tune 225TWS Please contact us, so we can assist you in checking your earphones: https://support.jbl.com/us/en/#contact JBL

  • Rated 5 out of 5 stars

    For my grandson

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my grandson and he is very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife, work wel.but very short cable length for charging

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JBL - Tune 225TWS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not worth the price. I've bought headphones for less that had better sound quality. The volume on these are HORRIBLE as they are not loud. Very disappointed with the quality of these.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Tune 225TWS has no eartips since this isn't an in-ear earphones. If you've had this product for less than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/3r2dJI8 JBL

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson. They look cool and work well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it a wireless earphone. This cone out better than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hatchet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my grandson, always good buys at Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For the price, find something different

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with anything JBL until these. They don't like to charge fully, sometimes one will charge and the other won't. They are uncomfortable as well. The sound is very low quality. At least they connected to my phone easily. Oh wait, they didn't.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback that you've provided us with our products. It is not uncommon to have charging problems with Our JBL Tune 225TWS True Wireless In-Ear Headphones. You may encounter that charging stops, does not start at all or that one of the earbuds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt. If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case. You will need a cotton cloth or makeup swab, cotton swabs, and rubbing alcohol. Also a pencil with an eraser for further cleaning. Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality. Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry. Repeat until the contact points are visibly clean, and charging should work as designed. Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also. Also, try to connect it to a different source (phone, tablet, computer) to check if you still experiencing the same problem. If the issue persists, please reach out to our customer support to check your options here: https://bit.ly/3mEczT1 JBL

  • Rated 5 out of 5 stars

    Great product !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these wireless earbuds for my daughter and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as Apple’s AirPods. Very pleased with performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! love the freedom it gives and the fit is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it good sound excellent headphones love them!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery don't last.................................

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not start in my ear. And not so comfortable for long use.

    No, I would not recommend this to a friend