Customer Ratings & Reviews
- Model:
- JBLT225TWSBLKAM
- SKU:
- 11960804
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.0 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
to a friend
Uncomfortable. Hurt my ears. This going back.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable as hell. This earbuds make me feel like I am scraping my ears inside with a spoon because this ear buds have no silicon tip. I tried adjust it many times and the instruction manual to make it comfortable at least but my ears said no.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Not great, do your own research
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak sound output. Returned it the next day. Was hoping it would have been good, but was very disappointed by the sound volume output. Ended up with a different set of wireless open ear buds that had better volume output
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are frustrating. I haven't had them for very long and I've taken good care of them, but the right headphone refuses to charge. I've read the manual and tried troubleshooting and nothing has worked. Buy something else.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. We appreciate it for taking the time in providing us with this review. Our JBL Tune 225TWS has a maximum of 5 hours at a normal volume and a minimal bass content. While the charging case has an additional 20hrs of music playtime when you charge it from a low-battery state. Please check the charging contacts of the earbuds as well as the charging case if there is dirt or debris that's preventing the unit from charging properly. Try using a different USB Type-C charging cable and wall charger if this can help fix the problem. If the problem persists, our portable products have a 1-year warranty, please contact us and provide us the proof of purchase of the unit, so we can check your options:https://support.jbl.com/us/en/#contact
Bad Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery death so fast , return it never mind again
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Cheap and uncomfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really uncomfortable in your ears. Also not compatible with a lot of phones and you have to downaload an app to use them. Were not compatible with galaxy s21 ultra. Also feel EXTREMELY cheap would not recommend unfortunately,!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL - Tune 225TWS True Wireless In-Ear Headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are garbage no wounder they on sale for half off and thank god i had reward certificates and only paid $10 if you like high quality sound and want to enjoy your music stay away from these complete trash!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS True Wireless In-Ear Headphones didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Sorry earbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these since January and they no longer work haven’t used them in about a month charged them last night and they do not work. Will not hold a charge,VERY DISAPPOINTED
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to address the issues you're experiencing with the JBL Tune 225 TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline
2 sets failed on me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.garbage. Had to replace them and the replacement ones stopped working now as well. Get more expensive ones, if you cheap out and buy these, plan on returning them about once a month.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Waste of money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it as a gift for Christmas. Sent it out of state. It did not last long. About 1 month of usage, left ear buds did not work then 2 weeks after, the other one did not work too. Wasted my money on this.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. Please have the recipient of the headphones call our customer support so we can do troubleshooting in an attempt to fix this issue. https://bit.ly/2WocMfi
Uncomfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was ok but no rubber or anything to make comfortable to wear. Couldn't even keep it in one ear for 5 minute. Had to return it.
No, I would not recommend this to a friendDoesn’t last long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son for Christmas worked amazing within a week the right ear bud would not connect… after research it’s a known issue. Returned and went with something else
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Won’t recharge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible headphones due to one simple fact. They simply don’t get recharged. It’s almost impossible to get them to a full charge or even charged at all.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear that the earbuds of your JBL Tune 225 TWS has stopped charging. Please check the contact terminals for any dirt and debris that may be causing it not to charge and use a cotton swabs to clean the terminals. If you need more help with your device, please contact our customer support service via our official website or toll-free hotline.
JBL Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not working properly. Even after a full charge it's just working for an hour. It also frequently dis connect with my Iphone. Sometimes the voice quality also degrades.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly so we can troubleshoot the short battery life and connectivity issues you're experiencing with our JBL Tune 225TWS. We'd also like to get more information from you so we can check your options. Please contact our customer service at. https://bit.ly/2WocMfi
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are hard as a rock. They make your ears hurt after a while. Also you can hear EVERY noise around you. I returned them for Jabra elite 75t.
No, I would not recommend this to a friendSucks
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible didn’t even last six months and one of the pods won’t charge won’t connect so lonely I’m down to one pod
No, I would not recommend this to a friendUnhappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not that great, the part for your ear hurt, i did get used to it after a while... right side piece stopped working, had to return them...
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have with our products. If you have questions or concerns about any of our products you may always contact our support team for assistance. Here's the link. https://bit.ly/2WocMfi
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was horrible . Don’t know if it is defective but I would not purchase another of this brand if it was $1.00.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you've had this product for less than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please reach out to contact our customer support.
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My pair had audio that was louder in the right ear compared to the left and I could still pick up back up noise and very poor in audio quality
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to fix the issue you're having with our Tune 225TWS. Please get in touch with us through: https://www.jbl.com/support-contact.html
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very short battery life, poor reception. These ears buds were not a good choice for me. Would not purchase again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have with our products. If you've had this product for less than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only usd les than 3 months one of of them stopped working I will not recommend this product again
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL - Tune 225TWS True Wireless In-Ear Headphones. Please contact our Customer Support.