Customer Ratings & Reviews
- Model:
- JBLT225TWSBLKAM
- SKU:
- 11960804
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.0 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
to a friend
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good, they did not last long. Only 6 months
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to know more information on the issue you're having with our JBL Tune 225 TWS. We're here to help. Our products have a one-year limited warranty from the date of purchase. Please reach out to our Customer Support and we'll assist you.
No sirven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are already damaged, this article is crap. don't sell it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you for taking the time in providing us with this review. We'd like to work with you directly so we could check your options further. Please reach out to our Customer Support here: https://bit.ly/3M7aHgj
Wireless Earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not hold a charge! Will not keep a charge over 6 hrs.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. Please note that the maximum playtime of our Tune 225 TWS is up to 5 hours only. Please reach out to JBL Customer Service for technical support and assistance. (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)
Bad don’t buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the headset at all the quality was terrible
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you've had this product for not more than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Terrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months the left side stopped working. So disappointed
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback with our JBL Tune 225TWS. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. Please try to clean all contact points, on each earbud and on the charging case using cotton, cloth, or makeup swab, cotton swabs, and rubbing alcohol. Repeat until the contact points are visibly clean, and charging should work as designed. This procedure can be performed on all TWS earphones and cases. If the issue persists, please reach out to our Customer Support here: https://support.jbl.com/us/en/
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable had to returnlw volume didn't not like at all
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
worstproduct
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.right side headphone stop working after around 3 months.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear that the right ear bud of your Tune 225TWS stopped working. It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt. If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Do not buy this buds if you don't need
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful earbuds. The worsted ever had. Won't buy again. So disappointed.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have with our products. If you've had this product for not more than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Worst Return POLICY ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are ok but I would NEVER BUY from Best Buy again
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth buying . The sound quality is poor and is not worth 70 dollars .
No, I would not recommend this to a friendJBL head phone set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was low no matter how high you set the volume. I returned them
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. Our JBL Tune 225TWS can be susceptible to a build-up of dust and earwax. This can cause low volume on one or both earbuds, or balance issues. Try to clean the earbuds by removing dust and wax after each use, using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing. For further assistance with your product, you may contact our Customer Support here: https://bit.ly/36GRyPQ
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery last only 2 hours when it’s says it suppose to last up to 6 hours
No, I would not recommend this to a friendLeft Ear Pod Will Not Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left ear pod will not work. No matter what directions I follow
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We would like to get more information to help you out, please fill out the self help service link so we can assist you:https://bit.ly/3hH8oBR
No good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, after one day the headphones stopped working
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot any issue you're experiencing with our JBL Tune 225TWS. We'd also like to get more information from you so we can check your options. Please contact customer service at. https://bit.ly/2WocMfi
Hard pass
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly made wouldnt recommended at all to anyone..
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the quality of our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you've had this product for not more than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Pretty good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, fits nicely. Sound is great for average listening, not for an audiophile! But still very nice for the price!! Mic picks up too much ambient noise with phone calls.
I would recommend this to a friendFit-able caps required
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, easy to pair. However, kept falling out of ears. May have to purchase fit-able caps in order to wear.
I would recommend this to a friendLove them!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them!!!! I have tried many EarPods and never had a pair that stayed in my ear without eventually fallen out. These EarPods stay in when exercising and bending over and they are so comfortable. The sound quality is awesome. They don’t feel like they are in your ear. I am so happy with the purchase. Definitely a satisfied customer.
I would recommend this to a friendLove mi earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! The battery works 5 hours in continue.
I would recommend this to a friendPerfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds. I take then with me everywhere. They are so lightweight. I charge them once every 3 days. They where easy to connect. Delivery was also fast! Super satisfied!!!!!!
I would recommend this to a friend