Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.95

Customer reviews

Rating 4.3 out of 5 stars with 3689 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,689 reviews
  • Rated 5 out of 5 stars

    headphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kid. Works great for him. Links it to iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I purchased these for my son ans he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds and easy to use. Have been using these for a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Earbuds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my husband. He is really happy with them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There no good the sound breaks up and they only worked for a week

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune 235NC TWS. Please ensure that the unit and your device are within 10 meters of each other. Then, try forgetting the device and pair them again by tapping the earbud once and holding it for five seconds. If the issue persists, try pairing it with other devices. If you need more help, feel free to contact us. JBL

  • Rated 1 out of 5 stars

    Don’t buy these.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were so bad I went back to wired headphones. JBL is trash, not worth a quarter of what they cost.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We understand that our JBL Tune 230NC TWS didn't meet your expectations. We'd like to work with you directly and know more about the issue you're experiencing with your unit. Please contact JBL Customer Support. JBL

  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. The sales person was very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fully charge does not last over 8 hour day with a full charge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the ones. I still love JBL tho.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nah Bra. Its's like nope. These ain't the ones. Whatever other pair you have that you may be choosing between, get those instead. I love JBL. But on these...nah.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones easy to use and charges quickly. Awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Official

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money in this price at list I was expecting more from jbl

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hi, there. We're always looking for ways to improve, and thanks for the feedback. We'll make sure to pass this along to our development team. If you need assistance with performing some troubleshooting steps that can help isolate the issue with your JBL Tune 235NC, please contact us at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET). JBL

  • Rated 5 out of 5 stars

    Great alternative to apple AirPods.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to connect, and the app interface works nicely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth on the earphones disconnects and reconnects

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gave it as a gift and got nice feedback

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift and got nice and happy feedback.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fail to return

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to return this after 16 days and the store did not accept it. I did not even open the box. I just thought the return is 30 days like any other store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality Would not recommend buying these

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. To enjoy the great quality sound of our JBL Tune 235NC, you must create a tight seal within your ear canal. You can also replace the open ear tips with the sealed ear tips that came with the earbuds to see if they fit better. The other different sizes of ear tips are included in the box. To have better sound quality, you may check the music player app to see if the Equalizer is engaged. If engaged, turn off the Equalizer. If turning it off does not resolve the issue, turn it on again and adjust the EQ by boosting the bass to your liking. Also, try to connect with a different source device and change the streaming music application. JBL

  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones…………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good experience, nothing is annoying in it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No volume or bass like my AirPods

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No deep bass apple AirPods better value. You have to spend $200 for quality. I’m not returning. Paid $59.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Live 235NC TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Got for mom

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved them! Waiting till Christmas!!!!!!!!!!!!

    I would recommend this to a friend