Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.95

Customer reviews

Rating 4.3 out of 5 stars with 3706 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, good battery life, and comfortable fit. They also appreciate the satisfying bass and overall value for the price. However, some users have experienced occasional connectivity issues, problems with an earbud not charging, and unsatisfactory volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,706 reviews
  • Rated 5 out of 5 stars

    Still effective

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not sufficiently powerful for noise cancellation, but it's still effective.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if on sale. I get random disconnects while listening to music, apparently is a common issue with JBL Bluetooth, wish I knew beforehand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Not recommended.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soon after using them, they stopped charging well, always the left side failed.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Please make sure to clean the contact points of your earbuds and the charging case. Usually, any charging issues with the earbuds will be resolved after cleaning. If you are still having the same issue, please contact us directly for further assistance. JBL

  • Rated 5 out of 5 stars

    Good sound quality.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brought me into the current electronic age. I enjoy listening to music while I exercise. I am able to talk hands free on my cell phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap and reliable

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, he uses it every single day to sleep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I’ve bought this year. I’m currently enjoying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product…noise cancellation could be better, but overall a decent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, noise reduction excellent. I used them to run and don’t fell out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t connect anymore

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for about a 1.5 months and the right earbud no longer connects or powers on at all. Great sound and app features but if the earbud doesn’t work it’s all useless. Great sound while it lasted.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Flip Essential didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my dad as a gift and they were on sale when I got them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok. But not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are ok. If you are on the phone they have a lot of background noise

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for my AirPods. Works with my laptop and phone for video conferencing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Left earbud died.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My left earbud completely went out after about 2 weeks of use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    D best!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no reason to buy other expensive ones. These other companies like apple and samsung just up their prices for gain. Buy these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good product for working out and more. They are super ezy to use and small to fit in your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my mom and she likes them a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific value for the money. Many similar items not really that much better for far more money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they work great the sound is amazing and they last forever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expensive Airpods

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best bluetooth headphone I ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! They have impeccable battery life and good sound quality.

    I would recommend this to a friend