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Customer Ratings & Reviews

$99.95

Customer reviews

Rating 4.3 out of 5 stars with 3710 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, good battery life, and comfortable fit of the product. Many also appreciate the strong bass and its reasonable price. However, some users have reported issues with connectivity, low volume, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,710 reviews
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Best Earplugs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent for college students needing headsets or ear plugs for class. My son had a problem with using ear plugs. He had tried several brands but Thea have been the best. They are comfortable, don’t fall out of ears easily, and blocks out sound. There are no complaints. I was also pleased with the cost and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Good Sound Quality but poor connectivity.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these headphones but after having them for a few months I can't say that. Pros, they have good sound quality when they are working correctly, they stay in my ears when I run which was a big reason I chose this type. The controls are easy to use. Cons, sometimes even if I think the case is fully charged one headphone will die mid run or workout which is irritating. In addition, sometimes one of them wont connect when you pull them out of the case. I have to put them back in and try again. Also, they dont disconnect from bluetooth when you put them back in the case. Sometimes I'll be trying to watch something with sound on my phone and getting no sound from my phone only to realize my headphones are still connected even when they are in the case. Also when I put the phone in a pocket while I am running the sound cuts in and out. Only time these headphones work perfectly is when my phone is not in my pocket. So the connection isn't that strong I guess? Anyway, I will likely buy a different pair and these will become by backup pair.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We're here to help with your JBL Tune 235NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. It is also possible that the prongs on the earbuds and in the case are not making proper contact. Please make sure that the white LED lights on the earbuds are On while they are in the case, before closing it securely. This will ensure that the earbuds are charging properly and are disconnected from your phone. And to prevent connection interruptions, please make sure that there are no walls, obstacles, and other devices that could cause this issue. If you need more help, please contact us. JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Surprisingly good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, like the app features, and a solid battery length.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Glad I found these JBLs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and fit. I have used AirPods and Sony earbuds in the recent past. I prefer these JBLs to both. The only limitation that is occasionally frustrating is the inability to connect to multiple devices simultaneously

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Jbl 235 tune- ear/headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal. Black Friday sale $100 to $29.99. Got em in 2 days Online. There decent, even better with app I downloaded. More controls to adjust : Bass, Mid, Equalizer, & more. Played right out of the box. Especially good price as I'm a Service protection plan, $ 200 year protection plan for my 5 different items I've bought . Well worth it too with more purchase price % off. I do have to say, I lost the darn left ear piece. Pooped out of ear somewhere. My fault for not paying attention.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Nice sounding earbuds that fit my ears comfortably

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sounding earbuds that fit my ears comfortably. Outside noise is effectively reduced but not fully and that works for me as I do not wish to be totally cutoff from my surroundings. Easy to connect and keeps a charge all day. You cannot go wrong with these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earbuds all the time. They’re not too bulky when stashed in my pocket amongst other items. Also, these earbuds don’t fall out as easily as others do. As a huge sound critic, these sound amazing. You also get the ability to eq the buds in the app. How much better can it get than that? Treat yourself and pick this up.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with these headphones, they sound good but had connectivity issues. The noise-cancelling is good, bass decent enough. But when I would be active with them, I would get constant disconnect from my phone. Maybe they were getting sweaty and drop, but it would be about every 3-5min, which I found to just be too much. Not sure I would recommend this specific product to a friend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds!!they are amazing and sound quality is awesome! However when i took the left one out of my ear just now, it came apart!! Hopefully it can be fixed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Amazing value!

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Let's get one thing straight - JBLs app is pretty bad. It works, but in my experience it tends to cause an audio cutout whenever it's initially opened, and it takes a few seconds for it to realize your trying to connect to the buds. It's trash. But usually i only have to use it once or twice when I'm using the buds. The bad: ANC on these is disappointing. At their particular price point it's forgiveable. These are sub 100 on a bad day and sub 50 on a good day. The good: These sound great. I've yet to be disappointed at JBLs value and sound quality. Is this going to please a strict audiophile? Probably not, but they are solid performers at their price point, and for awhile were my go tos. I've been a fan of JBL for awhile now, and would happily recommend these to someone looking for a decent, relatively inexpensive set of buds. If you want a true wireless earbud that sounds pretty good at a good price and offers entry level ANC, you can do a lot worse than these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Everything I wanted, super impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got tired of my awful Pixel Buds and found these on sale. I mainly use them for working in the yard, listening to music and podcasts and didn't need amazing sound. That said these sound great, I've had no connection issues, and the battery life is phenomenal. My only minor complaint is that they feel a bit awkward under my hearing protection on the mower, but it's a minor inconvenience. I highly recommend these for anyone who just wants decent sound at a cheap price. I would absolutely buy these again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Long lasting battery. Fits well in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase, worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great very, comfortable for long periods of time Also, really easy to set up also Charge is fast and last.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Very good sound (bass) quality; highly impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality (bass) compared to the Galaxy Buds Pro True Wireless Noise Canceling Earbud Headphones. The fitment is really nice. These do not hurt my ear when I insert them unlike the galaxy buds pro. They make a loud beeping noise when in search mode, but do not have the locate gps ping feature like the apple airpods. Other than that they are a win. It works with iPhone and I can download and easily use the app (unlike the galaxy buds pro True app, which is not compatible w my iPhone 13). Oh & the case is a charging case so definitely a plus. Overall, I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I can hear well when I'm talking with people and it has a loud volume. I use it a lot to listen to my tv so that I dont bother my sleeping husband. They work great and the battery lasts a long time. I can leave them uncharged for days and I can use them again and they will work great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Tiny but mighty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to use, comfortable, good charge life

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Happy with my JBL's!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my JBL earbuds! They are a good and comfortable fit for my ear(s) and I appreciate the good sound and quality for the price!! I was not a fan of earbuds and because I am considerate of others when I want to hear my music, I purchased these and I am not disappointed!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, unusable "instructions."

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not as good as my Apple Airpod Pro's, these are very close. So for the sound quality 4 stars. The black box is easy to lose, as being black, it blends in with shadows too easily, but black plastic manufacturing can use a lot of different waste plastics, so will roll with that, especially for the price. My only real complaint is the instruction manual, if you can call it that. Print is way to small, ink bleeds into the surrounding dark ink, symbols on what is what are not that clear, and I doubt I will ever figure out really what it can do as a result. Says it has noise canceling, but because of the terrible instruction "manual" have no idea how to turn noise canceling on or off or if that is even an option. But it will just have to suffice until the Airpod Pro 3's become available.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I literally can't hear anyone speak to me when I have them on. I have an iPhone, and they connect great, I haven't had any issues with connectivity. The battery life is really good. I can wear them at work, and I wear them for 8 hours, although sometimes I am not actively listening to them, I have still had them on all day and not had to charge them. I also have not had to charge the case for two days and I have still been fine. The rubber attachments feel comfortable in my ears, and they don't irritate me at all. Overall, a great pair of headphones and great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best quality - price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using them for a few weeks and they are very good, the sound quality is exquisite, the noise cancellation is perfect and the ambient mode helps you stay alert while you walk and listen to music and in the JBL app you can equalize according to your taste and the battery lasts 10 hours of uninterrupted use.

    I would recommend this to a friend