4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.95

Customer reviews

Rating 4.3 out of 5 stars with 3710 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, good battery life, and comfortable fit. They also appreciate the satisfying bass and overall value for the price. However, some users have experienced occasional connectivity issues, problems with an earbud not charging, and unsatisfactory volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,710 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JBL can do better though

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this Earbuds for about a year now, and I can say I like it. It cancelled noise around me, making it a good earing experience for me and the person on the other side of the line. The only cons I experience is one of the earplugs falling off my ear, as it doesn't fit in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Jbl ear pods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little ear pods are great! I use them for my lap top when I have office calls and everyone can hear me in the meeting! So much better than a built in laptop speaker. They even work with my IPHONE and truly are noise canceling. Great buy for the price. They were less than 80$ sound is great when playing music too and they hold their charge all day.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Exelenet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, good sound and bass, good elimination of external sound. excellent quality price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Good fit, charge, and I LOVE the noise cancelling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little earbuds! The charge lasts forever! I wear them during a physical job as well as walking around campus and they don't fall out or get uncomfortable super quickly (they do after a few hours of course)...if you have "small" ears and have been searching for a comfy fit - these are for you!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    When it works it sounds great.0

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the rubber pieces came torn and does not stay put in the ear bud. Aside from that, the right ear bud at times wont turn on when taken out the case. It requires opening and closing several times to be able to light up and connect via bluetooth. Other than that once connected its good for the gym.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good well rounded sound highs and lows. The carrying case is a good size although i have found it to open in my pocket often.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Decent, decent earbuds!!!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing, I use to own the Beats earbuds with a hook over your ears and I had issues with the earbuds themselves causing irritation with the skin around my ears as a result! I had them cleaned and returned them immediately! Now, with the JBL, they are so much better if not provides much better sound quality than any earbuds from Beats!!! I’m really enjoying them so far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    JBL REVIEW

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing other quality products these earphones are not bad at all ! Only thing I would say is that it could be slightly louder as well as the bass in it to have that surround sound effect , but other than that it is 100% noise cancelling! Very good product & the battery is great !!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My Favorite Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Earbuds! They are easy to set up, use and have great sound. The charge on them seems to last forever. I use them twice a day to take walks and I'm finishing week 2 already without having to charge them yet. They're a great product for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Long Lasting and Great!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite pair of wireless earbuds I've owned to date! They're comfortable in my ear, and deliver excellent sound quality for their price range. What sets them apart for me has to be their battery life, as they're quick to charge and barely lose power over time. One might find the gestures to use them a little bit difficult, but they're really nothing that can't be fixed by just interacting with your devices directly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling, battery life, and look of these headphones are really good. Sometimes disconnects from Bluetooth for a couple seconds here and there. Also, a little loose in my ears but not falling out during runs. Overall, a solid pair of earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Worth every penny!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price,these are some of the best earbuds ive owned. They fit great i havent had any issue with them falling out and i move my head around a lot. These suckers are loud as well with the JBL bass signature. Easy to pair easy to customize on the JBL app and battery life is pretty good. With a full charge i can get almost 9 hours before they beep at me,at thats with them cranked up to full volume pretty much all day. They are worth the money you pay for them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    JBL earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying other brands, the sound quality of these earbuds is amazing and this is not even the high-end one, you can even download an app and you control the equalizer in the earbuds, great sound and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great deal on sale.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is excellent, fit is great, could be louder. Overall great for the price, especially when they are on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sounds & Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are decent for their price (black Friday). I only wish that they had the capability to go a bit louder. Aside from that, they have good battery life and the sound quality isn't bad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sounding Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery life. Great fit in the ear. Sound is fantastic. It takes a little getting used to coming over from Beats Pro for iPhone use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Perfect budget

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good. Definitely not as good as Apple but they’re perfect for your needs of listening to music and they fit fairly good. As I said, NOT AS good as Apple but they’re the perfect budget ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 3 out of 5 stars

    Good earbuds for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality & bass is amazing. Battery life is great no issues with a full days use. Different inserts for different size ears is a plus. Downside is with the iPhone 13 , the earbuds keep randomly disconnecting an reconnecting . It’s so freaking frustrating,I’ve reinstalled 3different times an the issues still occurring

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time to provide feedback on our JBL Tune 230NC TWS. Please ensure a clear line of sight between your earbuds and device, and move away from any other sources of wireless signals, such as Wi-Fi routers, which could overlap your Bluetooth connection. Additionally, you can try to connect your earbuds from different devices if the same issue persists. You may also try to forget/unpair the JBL Tune 230NC TWS from your device and do a factory reset. To reset it, double tap the button of an earbud and hold it for 5 seconds, then put the earbuds back in the case to complete the reset. If the issue remains after doing these steps, you may reach out to our customer support for further assistance. JBL

  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great sound but sometimes a little bothersome

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love these earbuds. They have great sound and a surprisung amount of base for earbuds. The JBL app makes it really easy to customize the sound. But, I will say, that for some weird reason, these earbuds freak out at times end do weird glitches. It is very rare, but sometimes they'll stop connecting. Then, when I put them back into the case and take them out again, they work just fine. That would be my only concern with them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good earbuds.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these is excellent. The noise cancellation is excellent. They are very comfortable to wear. They do not have any built-in volume control. Not a problem if you are using with a phone but did not meet my needs of marrying these with an old plasma TV that I added a bluetooth transmitter to. I am back to using my Bose over the ear headphones with their own volume control.

    I would recommend this to a friend