Customer Ratings & Reviews

The sound on these is excellent. The noise cancellation is excellent. They are very comfortable to wear. They do not have any built-in volume control. Not a problem if you are using with a phone but did not meet my needs of marrying these with an old plasma TV that I added a bluetooth transmitter to. I am back to using my Bose over the ear headphones with their own volume control.

Incredible sound! Love the bass... These are the best ear buds I have found! Fit great and are very comfortable!

They have an excellent bass, the battery lasts a long time, made of very good material, I recommend them.

Excellent pair of JBL Work, sounds quality is great. The bass is on point, cancellation works great as well, two thumbs up in my book.

Excellent product! Perfect fit, great price, great quality!

Great sound quality but doesnt get loud. Noise cancelling is ok. Mic is not ok..person on other end can hear background noise.

I bought 2 sets. One set worked great, the other had some issues. The battery life last forever in these and the sound quality is excellent. Download the JBL app and you can customize these so much. I wouldn’t recommend buying these from Best Buy though. Their customer service and warranty work is complete garbage

These are the best. The noise canceling is amazing and I love how easy they are to operate. Even calling people through the ear buds is super clear. The battery life blows my mind also, how fast it charges is top tier. Highly recommend!

Do not buy these - even if they’re on sale. The earbuds are only powered on when you remove them from the case, therefore you must have the case on you and hope that it’s charged (which it’ll eventually stop charging, too). There is no way to use the earbuds without the case. That might not be an issue for some, but it was for me, especially being that it wasn’t something I expected and I spent a good amount of time reading reviews before I purchased these. First, the left earbud will stop connecting and require you to re-sync the pair each time. Then the case will struggle to recognize that your earbuds are in it and it’ll also require you to re-sync it each time, which I had to search online to even figure out how to do because the instructions are unclear. Then eventually the case will stop charging completely and your earbuds won’t ever turn on again. Granted, I never contacted JBL for help or a possible replacement so I can’t speak to that, but I didn’t even find the earbuds to be worth that effort. Save your money. I spent time reading up on these earbuds before I purchased them for myself one Christmas and I’ve been meaning to write a review ever since learning they can’t even be powered on without the case. I didn’t see that information anywhere and I read a lot before my purchase. I hope this helps someone else especially someone who might consider purchasing these for Christmas and/or they’re on-sale. Save your money. The only good thing I can say about these earbuds is that the battery life was better than I thought it would be and I was at least thankful for that when dealing with the connectivity & charging issues.

Great battery very nice bass, fits perfect And also you can use their application

These headphones are wonderful. Very convenient great bass and a decent battery life. I wish they had a similar feature as apple with the “find my” option. I only got to use them once before they were gone without a trace. Will purchase again

Long lasting battery & the sound is as good as my more expensive earbuds. Noise cancellation is really good. Make sure you download the JBL Connect app for more advanced settings. Great buy!

These earbuds are comfortable and have great sound. They work well during my workouts and while at work. I think they are a great budget-friendly choice!

Wearing could be more comfortable but it is ok. Sound quality will satisfy most of the people. Anc is working fine and you will be quite fine in airplane. Touch commands are working fine but there could be more options to customize commands.

They worked great! My mother used them for work and they have great quality and audio, and a decent battery life, she’s able to adjust the audio with a few clicks and they’re easy to understand!

"I love these earbuds because the sound quality is amazing; music sounds so much better and more enjoyable with them. The case is sleek and compact, making it really easy to carry around in your pocket. They’re convenient, stylish, and deliver excellent performance every time I use them. Definitely one of my favorite purchases!" Best Buy has great service.

Great ear buds. They stay charged a long time. Easy to wear.

Sound quality is good, not great. Noise reduction worked decently on a plane. Connected to my phone without issue. Buds lasted a lengthy tarmac sit and 2.5hr flight without needing to go back in the case. No complaints, definitely would recommend giving them a try.

The battery life on the headphones is phenomenal. I am only getting about an additional full charge to a charge and a half with the case but that certaintly adds up. The biggest negative is the awkward touch controls that come on when you even just pull an earbud out to hear someone talk. The noise canceling is great though

Incredibly pleased with these earbuds! They're comfortable for me; fit in my ears perfectly! And they have additional features that sync with Google Assistant which is a boon for my use-case.