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Customer Ratings & Reviews

$99.95

Customer reviews

Rating 4.3 out of 5 stars with 3709 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, good battery life, and comfortable fit. They also appreciate the satisfying bass and overall value for the price. However, some users have experienced occasional connectivity issues, problems with an earbud not charging, and unsatisfactory volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,709 reviews
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son. He had a really cheap pair of earbuds before and they broke so I purchased these. He was very impressed with how much better these were compared to the cheap pair he had. For a teenager that forgets things, I feel like this was a great purchase and the work great and were EXTREMELY easy to connect to his Android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Quality Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale and I am totally impressed. Comfortable. Good product quality. Fit well. Sound great. Would recommend purchasing cover for the case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were very comfortable to wear. They were easy to put in & to remove. I had them for 3 days before someone else liked them so much, that they stolen them from my desk. Im waiting for another sale, so that I can purchase them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend this store

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the JBL Tune 230NC true Wireless noise cancelling in-ear earbuds in my Best Buy store in South Bay Center in Boston . The service was excellent. Good price for un good item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Left ear died less than 4 months. Get the warranty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while they lasted. 2 weeks ago from today they stopped working. They sound great but just like some of the reviews, the charger would not hold a charge and the left ear completely died. Right ear would just blink blue. Luckily still within the warranty period and jbl website support sent out a replacement. They upgraded me to the jbl live pro 2 tws. Much better design and sound even better!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL - Tune 235NC True Wireless NC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. Easy to configure. Best sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Bad sound equalizer and poor reliability

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really inconsistent reliability here. Unfortunately the right side tends to drop off and not produce much in terms of volume. Many times the headphones have stopped working even though they’re completely charged. They’re comfortable but at I won’t be buying anything from JBL in terms of earbuds for a while. Im going to have to buy a different pair from another brand. Oh well…

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time on providing us with your feedback. We're sorry to hear that our JBL Tune 230NC TWS doesn't meet your expectation. You may try to factory reset the earbuds. To do it, double tap the right bud and hold it on the 3rd tap for 5 seconds while they're out of the charging case, then put the earbuds back in the case to complete the reset. If the issue remains, please note that this product comes with a one-year warranty, you may contact our customer support via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Stay in my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of buying this style of ear buds because all my former ones would not stay in my ear. These stay in even while im workjng out its great. Very happy with mu choice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very easy to pair to my android phone. The sound is amazing. I love the case that stores and charges them. They were on sale for black Friday, so I couldn't pass them up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Practical, good sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great earbuds, good sound and great for making calls. Had some issues with connectivity to the JBL app and the right earbud, but nothing that would affect the way thwy work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best sounding buds I've used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a couple of months. So far so good. The sound isn't mind blowing, but for $100 I'm happy. I use them at the gym mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Well built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airbuds are well built and sound great for music but with phone conversations its not the best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I would like earbuds. But these are awesome, they blow my JBL headphones out of the water

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent! Definitely recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is recommended. Good audio for both call and music. Price is reasonable for the good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds sound cancellation is outstanding!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL EARBUDS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER FABULOUS. I REGRET NOT HAVING BOUGHT ANOTHER ONE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect sound and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re fabulous! Had to get a new pair when my old cheap ones gave out; these are perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very easy to connect, design is very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most dependable earpods by far. Less expensive but works way better that airpods. They work so well with my work laptop, my cellphone, also tried to connect it with my office CPU, all connected with ease. The design is suited for me who have very small room to snag the pod in.

    I would recommend this to a friend