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Customer reviews

Rating 4.3 out of 5 stars with 3685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,684 reviews
  • Rated 5 out of 5 stars

    AWESOME PRODUCT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift & i love it. I use it everyday at work. Noise cancelation is ok. Fit in my ear well. I wish the batteries lasted longer but then again i use it alot. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the JBL app, other then that i love the Earbuds. Great for music an calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them... Just keep them dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these work really well and for a long talk time. One down side I'm learning is that they're not waterproof. Lucky i bought a geek squad plan for them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but not comfortable for ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is perfect, but a little bit to big and make a pressure on my ears, so that it is not comfortable to listen to music

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds great and feel comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my middle daughter who has an android phone. These Great sound and feel very comfortable in her ears. Her younger sister is going to get a pair for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get these if you want noise cancelling earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great value, especially for the price. I gave them to my boyfriend as a Christmas gift, they shipped really quick. He has used them pretty much everyday since getting them and loves them. Got them on sale but even at full price they are really nice earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to purchase high end earbuds for my young teen as she is not always responsible with her things. These are fantastic! They even have the tone that emits when you need to find the missing earbud!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Left bud not working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am barley ever able to get left earbud to work. I have tried everything at this point. Any advice?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I need! I hated being tethered to my device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Time Earbud User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using earbuds. Very happy I decided to try

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Volume

    Rated 2 out of 5 stars

    Not that good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues connecting and the volume was real low.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide feedback on our JBL Tune 235NC TWS. While pairing, please ensure that both devices aren't connected to any other Bluetooth devices nearby. The light indicator of the earbuds will flash in blue light when pairing and turn solid blue if it's connected to a device. To get the best audio response and comfortability with the earbuds, please try the different ear tip sizes that perfectly seal and fit into your ear. Angle the ear tip slightly downward and gently twist the earbud to fit securely. In addition, the earbuds can be susceptible to moist or deep-seated dirt that blocks the screen of the earbuds. To reduce the likelihood of this issue, clean the earbuds by removing the dirt after each use, using a pointed toothpick to remove large amounts, and a small amount of rubbing alcohol applied to a cotton swab for final degreasing. If you need more help, please reach out to our Customer Support for further assistance. JBL

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No Active Noise Cancellation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones do not have active noise cancellation. They cannot reduce or eliminate background noise during phone calls. To make it worse they even amplify the background noises so much that the other person in calls keeps complaining about the noise. I tried different settings to reduce the noise but none worked. These earphones does offer noise cancellation only when listening to music.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide feedback. We'd like to work with you directly to address the issues you're experiencing. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service for assistance. JBL

  • Rated 3 out of 5 stars

    Ehh, it was a good discount to ignore

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something to have for working out, headphones just failed me when doing curtain exercises. Quality isn't as good as headphones but it gets the job done

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t charge properly. I usually only use one but the one left in the case turns on and doesn’t charge. They also connect while both are in the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Apple ¯\_(ツ)_/¯

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only "not great" experience I have had with JBL products. Seemed like the sound was blown out at anything above half volume. Maybe just a bad set. JBL never usually lets me down

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback! We're here to help with your JBL Tune 235NC. To ensure the headphones provide the best audio response, you must create a tight seal within your ear canal. Please try the following steps in order:

      Angle the eartip slightly downward to make it easier to insert into your ear canal.

      Gently twist the earbud to fit it securely into the shape of your ear.

      Continue twisting the earbud into your ear canal to achieve the best seal and secure fit.

      It is best to try this with all of the provided eartip sizes until you find the one that fits most comfortably.

      Once you've done this a few times, it will become easy to do every time you put them in your ear. If this does not resolve the issue, our JBL Tune 235NC are compatible with our JBL Headphones app, which allows you to modify the equalizer settings to your preference. If you need further assistance, please contact our customer support. JBL

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad set of earbuds for the price.Easy to get used to.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style, but they tend to disconnect and reconnect too often while I'm talking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL needs to step up their game.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out of my ears when im working. Sound quality is ok, but not great. Battery life is around 6 hours. Bass is just ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Brand

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones. Work better than all my others throughout the years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JB ear duds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is too uncomfortable need bigger ear lobes for a man it may be better,but the sound is great!

    I would recommend this to a friend