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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3702 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,702 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. I've had them for 2yrs now and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when im listening to music, better than other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty smooth purchase. There was a duscount and good device

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style, but they tend to disconnect and reconnect too often while I'm talking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JB ear duds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is too uncomfortable need bigger ear lobes for a man it may be better,but the sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these this is my 3rd pair got 2 last year for my older boys ,got this one for my youngest

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fair price for a fair product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the price paid. Lasted for a whole year. Suddenly left side stopped working

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL best bang for the buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these during the deal of day earlier this week. Best $60 I've spent on earbuds. Sound is outstanding, even without messing with the app and the equalizer. I've made a few calls and I'm told they can't tell I'm using earbuds, the call is that clear. JBL has yet to fail me after buying other earbuds and 3 bluetooth speakers. All still work and sound great!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on a trip once I realized I had left my air pods at home. These are just as good, if not better! They stay in my ears and the sound is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling was not good like my Sony earbuds! But sound quality & charge time was really good.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Tune 230NC TWS did not meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. JBL

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disconnects without prompts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most times disconnects from phone while am on call without any prompts only for me to realize that I’ve been talking to myself all long. This is so annoying. It does not last up to the 8 hours talk time as described on the box. Shaped in a form that does not allow easy removal from the charging box. Good sound quality Easy connect with phone but disconnects without your notice while on call.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We're here to help with your JBL Tune 230NC TWS. Please try to perform a factory reset by tapping one of the earbuds twice and holding it for 5 seconds on the third tap. Put the earbuds back in the case to complete the reset. Resetting your earbuds will wipe all previous settings and pairings. It is also necessary to remove or forget the earbuds from the list of paired Bluetooth devices to pair again If you need more help, you may reach out to our customer support for further assistance. JBL

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Overall good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and sound good only complaint is that they aren't the best for sound cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not that of airpods, but fit nicely in my small ears Sound is ot as complex as what apple offers, but these great quality as backup pair.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great until they weren't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were awesome when I bought them about a year ago, especially for watching movies while flying. But nine months later, they don't hold a charge. Barely an hour if I wait it out, but after only 10 or 15 minutes they start playing the battery low sound. One ear just shut down and cut me off, not even 30 minutes into an important Zoom call. I've seen online that I'm far from the only one with this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for prise..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some of the best earbuds. best i have had 10/10!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality for what you pay for and the battery life is really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad set of earbuds for the price.Easy to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought as a gift for my son. He wanted the Ear pods but settled on these instead. Now that he has used them he likes these much better then the Ear pods that most of his friends bought. We just bought 2 more Pairs for our daughters.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    JBL Earphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! Comfortable to the ear, sound and connectivity is great

    I would recommend this to a friend