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Customer reviews

Rating 4.3 out of 5 stars with 3685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,684 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. My husband is completely satisfied with his new headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fair price for a fair product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the price paid. Lasted for a whole year. Suddenly left side stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Geek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. I use them with my iPhone and they are ok to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think they are as good as my Apple ones but for the price they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling was not good like my Sony earbuds! But sound quality & charge time was really good.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Tune 230NC TWS did not meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. JBL

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on a trip once I realized I had left my air pods at home. These are just as good, if not better! They stay in my ears and the sound is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disconnects without prompts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most times disconnects from phone while am on call without any prompts only for me to realize that I’ve been talking to myself all long. This is so annoying. It does not last up to the 8 hours talk time as described on the box. Shaped in a form that does not allow easy removal from the charging box. Good sound quality Easy connect with phone but disconnects without your notice while on call.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We're here to help with your JBL Tune 230NC TWS. Please try to perform a factory reset by tapping one of the earbuds twice and holding it for 5 seconds on the third tap. Put the earbuds back in the case to complete the reset. Resetting your earbuds will wipe all previous settings and pairings. It is also necessary to remove or forget the earbuds from the list of paired Bluetooth devices to pair again If you need more help, you may reach out to our customer support for further assistance. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL best bang for the buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these during the deal of day earlier this week. Best $60 I've spent on earbuds. Sound is outstanding, even without messing with the app and the equalizer. I've made a few calls and I'm told they can't tell I'm using earbuds, the call is that clear. JBL has yet to fail me after buying other earbuds and 3 bluetooth speakers. All still work and sound great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love jbl products i bought one for my girlfriend not these particular kind but she said she love these they are better than beats that's for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Overall good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and sound good only complaint is that they aren't the best for sound cancelling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Compatibilty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds work but I did not like the compatibility with my phone. I ended up returning them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They worked great but...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost them the first day i purchased them unfortunately. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not that of airpods, but fit nicely in my small ears Sound is ot as complex as what apple offers, but these great quality as backup pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality for what you pay for and the battery life is really good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Honest review not a great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought spending extra on earbuds would pay off. I expected for the price to get a decent quality. Sound quality is okay but not great. My $15 Sony wired have a richer sound. Also no dedicated volume control button. Volume is only controlled with the device. This is astonishing considering that the whole point is to be independent from the device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought as a gift for my son. He wanted the Ear pods but settled on these instead. Now that he has used them he likes these much better then the Ear pods that most of his friends bought. We just bought 2 more Pairs for our daughters.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    JBL Earphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! Comfortable to the ear, sound and connectivity is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehh,I should have gone with the sonys,I guess the only good thing about these is the price lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC PRODUCT AND EASY TO OPERATE EAEBUDS. GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent, the service is very good, the speed is excellent.

    I would recommend this to a friend