Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,684 reviews
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out my ear sometimes wasn't expecting it to fall, thought it would be like the Apple AirPods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my kid and she loves them! I would definitely buy again if needed.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound but doesnt disconnect from phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have issues disconnecting from the audio device when put away in their case.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to leave a review. Our JBL Tune 230NC TWS will remain connected to your source device until the charging case is closed. If the earbuds no longer disconnect even if the charging case is closed, please ensure that it's fully closed and wait a few seconds until the earbuds disconnect to your source device. You can also check if there's any damage on the hinge or the lid of the charging case, which can also be a factor in why the earbuds won't disconnect. If you need more help, please contact our customer support for more assistance. JBL

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bad connection and bad NC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the 230nc but I'm not really happy with them noise cancelation are 10 times better on the 230s I WON'T buy them again. And the connection it's terrible you have too take them out and put them back in the case.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your inquiry. To activate the noise-canceling feature of our JBL Tune 235NC, tap your left earbud once. You can toggle between on, off, or ambient modes. With ambient mode, you can still hear some external sounds if you need to be aware of your surrounding. You can also adjust the ANC mode using the JBL Headphones App. For optimal noise reduction during phones calls, make sure the eartips fit securely in your ears. To achieve the best seal and a secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. You can also try different sizes of ear tips that came with the headphones to see if a better fit. To fix the connection issue, try to forget/unpair the earbuds on your device, and initiate a reset. With both earbuds on, and not charging, tap two times, and hold the button on the third tap for more than 5 seconds. If the issue persists, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET). JBL

  • Rated 4 out of 5 stars

    Earphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical my son likes them I wish they were a little louder but over all good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost what I expected.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot control the phone from the bluetooth. I like the way it automatically connects when I take the ear piece out of the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, but has a slightly annoying placement for the touch sensitive button that is too easy to accidentally trigger.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Regular

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be even better! They should improve the battery life time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So so

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but soooooooo big earbuds for girl with a small ears. In a life you will see it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Fits great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and noise cancellation is very good compared to airpods

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Not good at falls

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Droped my JBL Tunes 230 about 3 kr 4 tume frkm pocket height and nkw the R earbud wont charge.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Lack volume, but overall written great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds at a great price! Happy I purchased them. And BestBuy made it a simple process. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it so much that no one is allowed to touch it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound its ok not great i think apple is great sound

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for Christmas. She really likes them. She wanted some wireless headphones for work and around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not a bad one

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars if call quality was good. Easy to pair and battery life is good.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 5 out of 5 stars

    Good for Music Listeners

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, but having problem with the mic. Mic just grabs all the noise in your surroundings along your voice too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, sometimes does get loose in the ear but sound quality is next to nothing.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    terrible quality sound.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for pairing with phone, but these headphones sounds absolutely atrocious when connected to a computer. they sound like they're playing inside of a tin can across a football field, and constantly disconnect. do not buy these pieces of garbage.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for sharing your feedback on our JBL Tune 235NC TWS. We value your input, and we'll make sure to forward your feedback to the appropriate team. Please check the equalizer settings of your phone and set it to default. Also, please try to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset by removing both earbuds from the charging case and tapping both earbuds twice then, tap-hold for 5 seconds. If you need more help, please contact our customer support. JBL