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Customer reviews

Rating 4.3 out of 5 stars with 3685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,684 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    terrible quality sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for pairing with phone, but these headphones sounds absolutely atrocious when connected to a computer. they sound like they're playing inside of a tin can across a football field, and constantly disconnect. do not buy these pieces of garbage.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for sharing your feedback on our JBL Tune 235NC TWS. We value your input, and we'll make sure to forward your feedback to the appropriate team. Please check the equalizer settings of your phone and set it to default. Also, please try to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset by removing both earbuds from the charging case and tapping both earbuds twice then, tap-hold for 5 seconds. If you need more help, please contact our customer support. JBL

  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Good buy if it's on sale/clearance. It's a good starter bluetooth earbuds for kids.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of JBL on ears to try and these were the ones I needed…great fit and even better sound. The noise cancelling is very effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were on sale and I had a reward to use. I thought why not? I’m so glad I did. They are awesome. I would have paid full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable and battery life is impressive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren't going to sync as easily as brand-dedicated ear pods, but for cost and performance you'll be hard pressed to find something better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these earbuds for my daughter and she loved them. The sound is clear and the battery life lasts a long time, when fully charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Really good at bouse canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boise canceling is good battery seems to be long so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound. I your sitting still all day..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. But only if you are sitting immobile, as they fall out your ears.. over & over & over .. no matter how you use the ear pieces, they fall out.. $100.00 in the drain, as I needed a workout earphone. I got a book reading, sedatary earphone.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Our JBL Tune 235NC comes with three different sizes of ear tips that you may try to see which best fits your ear comfortably. JBL

  • Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my spouse who "did not want them!". "The one with the wire works just fine". Dearly loves them! Best Christmas present!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these when I didn’t want to purchase another pair of AirPods. Their good for talking on the phone but when you’ve had airpods they really can’t compare.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair at Christmas for my son, they worked great, so I purchased another pair for myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair but could be improved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was average, not disappointing for the price. Ease of use, specifically the voice, and music controls have a learning curve to master, and are finicky at best, unreliable at worst. Turning on noise canceling was near impossible. It randomly cut without warning. Listening to music was the easiest use of the earphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I was pleasantly surprised they had good sound battery lasted very long time didn't take too long to charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome but broke after 5 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably my favorite headphones I've ever bought, but stopped working after about 5 months of everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound is good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but they dont shut off in the case. You must take them in and out a few times until they connect back to the case. Unfortunately i missed the return by date so now im stuck with them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. We're here to help. Here are some troubleshooting steps that might help to isolate the issue. First, you may try to clean the charging terminals on the earbuds using a swab dipped in rubbing alcohol, as foreign matter on the metal charging contacts. We also recommend cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, as the graphite and rubber can help to re-establish the connection between the earbuds and the case. Next, you may try to reset it. With both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains, please contact our customer support for further assistance. JBL

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt really cancel noise very well and volume is not great.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Tune 235NC TWS is supported with our JBL Headphones App. We recommend checking the "Check my Best Fit" for your earbuds to check the recommended sizing for your headphones. This will help you get optimized audio performance while wearing the headphones. JBL

  • Rated 5 out of 5 stars

    Nice little noise canceling headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for a flight, great value for the price. Did exactly what they needed to do. The EQ function in app worked pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth transaction and quick delivery. The product itself is even better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product recommendations

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for cost and value for money, excellent noise reduction for small cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice in general

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, easy to use but case hinge is a bit loose

    I would recommend this to a friend