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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3702 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,702 reviews
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    JBL REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7/10 only because keep lowers the volume sometimes But overall is a good earpiece

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair at Christmas for my son, they worked great, so I purchased another pair for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound. I your sitting still all day..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. But only if you are sitting immobile, as they fall out your ears.. over & over & over .. no matter how you use the ear pieces, they fall out.. $100.00 in the drain, as I needed a workout earphone. I got a book reading, sedatary earphone.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Our JBL Tune 235NC comes with three different sizes of ear tips that you may try to see which best fits your ear comfortably. JBL

  • Rated 4 out of 5 stars

    Awesome but broke after 5 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably my favorite headphones I've ever bought, but stopped working after about 5 months of everyday use.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t charge properly. I usually only use one but the one left in the case turns on and doesn’t charge. They also connect while both are in the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair but could be improved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was average, not disappointing for the price. Ease of use, specifically the voice, and music controls have a learning curve to master, and are finicky at best, unreliable at worst. Turning on noise canceling was near impossible. It randomly cut without warning. Listening to music was the easiest use of the earphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my spouse who "did not want them!". "The one with the wire works just fine". Dearly loves them! Best Christmas present!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it so much that no one is allowed to touch it

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not loud enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not loud enough hard to understand how to navigate at my age of 62

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We value your feedback in helping us improve and provide an exceptional user experience. To get the best sound from your JBL Tune 235NC TWS, ensure a tight seal by angling the ear tip downward, twisting the earbud to fit securely, and maintaining that seal. If volume is still imbalanced, clean the contact pins with alcohol and a cotton swab, then dry them. Also, please check if the balance control of your source device's sound settings is set to default (centered). We also recommend connecting your headphones to our JBL Headphones App where you can access and customize the gesture controls of the earbuds. If you need more help, please contact us. JBL

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound is good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but they dont shut off in the case. You must take them in and out a few times until they connect back to the case. Unfortunately i missed the return by date so now im stuck with them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. We're here to help. Here are some troubleshooting steps that might help to isolate the issue. First, you may try to clean the charging terminals on the earbuds using a swab dipped in rubbing alcohol, as foreign matter on the metal charging contacts. We also recommend cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, as the graphite and rubber can help to re-establish the connection between the earbuds and the case. Next, you may try to reset it. With both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains, please contact our customer support for further assistance. JBL

  • Rated 5 out of 5 stars

    sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound its ok not great i think apple is great sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound absolutely fantastic! Also, they fit comfortably in my ear. Not disappointed at all in my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product recommendations

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for cost and value for money, excellent noise reduction for small cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little noise canceling headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for a flight, great value for the price. Did exactly what they needed to do. The EQ function in app worked pretty well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waterproof earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds because they are waterproof. So far so good in the shower. Have not tried in the pool yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product, still cannot pair to my computer, but no problem with other devices.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    one works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the ear buds is always disconnecting requring resets and reconnections

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice in general

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, easy to use but case hinge is a bit loose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My impeccable taste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep amazing myself with my keen sense of taste you feel me. I knew when I made this purchase that these JBL's were like that, and they havent disappointed yet gangsta.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this headphone Because it has zero noise cancellation

    I would recommend this to a friend