Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,684 reviews
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Not recommended.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soon after using them, they stopped charging well, always the left side failed.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Please make sure to clean the contact points of your earbuds and the charging case. Usually, any charging issues with the earbuds will be resolved after cleaning. If you are still having the same issue, please contact us directly for further assistance. JBL

  • Rated 3 out of 5 stars

    Ehh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked for a little while but they did not meet my standards like the AirPods. They started cutting in out as I was listening to music. I would recommend for a quick fix but not long term headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Multiple pairs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much I bought 3 pairs of them. Great fit, great sound. No complaints so far for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pair of headphones for good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and work well. Only issue i have is where the charging port is, it can be difficult for some cords to fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sounds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Directions could be clearer. Like it so far.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Troublesome - spend more and get something else

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad when they work, there's a reason JBL keeps discounting these due to their well known charging issue where one bud will not charge at all. Solution is to send it to JBL for a warranty replacement. Spend a little more and get better.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve, we'll make sure to pass this along to our development team. JBL

  • Rated 5 out of 5 stars

    Jbl ear buds!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a giftvfor my bosss. He loves them has no issues with them. He even bought another pair for his wife!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying buds. The price was very good and on sale. I was surprised how good the stereo sound was, You can turn volume up or down, pause the music, go To previous track. One feature I like is being able to answer phone calls while listening to my music. I would recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrading from my 2017s

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to remember which button does what but pretty good so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if on sale. I get random disconnects while listening to music, apparently is a common issue with JBL Bluetooth, wish I knew beforehand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't completely cancel all of the background noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where all really awesome seen i walk in and was taken care off right away really professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is not very good. Only purchased because it was half off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but however they’re not completely noise canceling. Work great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and delivery was right on time. I already recommended my friends for the same product.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disconnects/Dies?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in May 2025 and one of the ear buds consistently disconnects despite being fully charged.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL 230 NC Ear Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL 230 NC have great sound and if you like base, you will love them. Great product for price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed with this purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for about seven months but now the left ear pod frequently will not sync up and when it does it only stays on for about 15 minutes. The right side earpod works just fine. I've now ordered the BEATS Studio earbuds and hope to have better luck with those.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Utterly unreliable

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely unusable unless your device is sitting still with direct line of sight to both earbuds. Picking my phone up, putting it in my pocket, or even flipping it over will make the earbuds cut out for 5+ seconds while the connection reacquires. Music/audiobooks chopped up to the point of being unlistenable. Do not waste your money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 235NC. We recommend connecting the earbuds to a different device to see if the issue remains. If the problem continues, reset the earbuds and try pairing again. To reset, with both earbuds on, and not charging, tap the right earbud two times and hold the button on the third tap for more than 5 seconds. If the issue continues, please contact JBL Customer Support. JBL

  • Rated 5 out of 5 stars

    Well pleased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well with my iPhone and easy to pair. So eh the money..

    I would recommend this to a friend