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Customer reviews

Rating 4.3 out of 5 stars with 3685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,684 reviews
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they would connect to multiple devices at the same time, not a deal breaker at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product to use lot of sound issue.i don’t recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones are great for workouts

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it for her workouts. Automatically sinks with phone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound & extremely comfortable, these were recommended by the sales person and I am so grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes Airpods sound like you are listening through a tin can and string. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good it works good it works good it works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought them at Best Buy and they are honestly excellent headphones for which I have nothing to complain about.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Won’t charge after 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bud doesn’t charge after 7 months. It used to be fine.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune 235NC, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue still persists, please contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces connected (to my iPhone) right away with no issues. The sound quality is very good (I am not an audiophile, so take that into account) and the app adds additional functionality to make the sound even better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a gift and they LOVED IT!!! So i woild really recommend this item for a gift

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    JBL 230NC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound on music audio and voice calls. Also stays in ear well with movement. A surprisingly great value!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging, Connectivity

    Rated 1 out of 5 stars

    Won’t charge after 4 months, do not recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds always have trouble connecting to my devices, the right side will connect okay but the left side constantly has problems connecting. As of the last few days, they will not even charge in the case anymore. The case is not dirty on the inside, and the earbuds have very little use on them since they’ve been so hard to connect. Not satisfied with the product since they’ve broken under light use in a matter of 4 months since purchasing. The sound quality is good when it wants to connect, which is basically never. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. Please check the contact terminals for any dirt and debris that may be causing it not to charge and use a cotton swabs to clean the terminals. If you need more help with your device, We'd like to work with you directly to troubleshoot the issues you're experiencing with the JBL Tune 230NCTWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline JBL

  • Rated 5 out of 5 stars

    Good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid item - got on sale so it was definetly worth it. Msrp is probably too high but good at half off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still effective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not sufficiently powerful for noise cancellation, but it's still effective.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    One Earbud won’t stay charged

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give a better rating. I have been using for 8 months now and the sound is great but one of the ear buds won’t stay charged. I can listen for maybe an hour and it beeps to recharge. Very frustrating

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune 230NC TWS. We recommend cleaning the ear tips by removing dust and wax using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing. If the issue remains, please contact JBL Customer Support so we can assist you. JBL

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good,bought them to use with my laptop easy to connect, good quality noise reduction to concentrate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I’ve bought this year. I’m currently enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive gift for my 12 yr old son, cause you know kids don’t take care of anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earplugs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds for your ears for work easy the best ones i ever had no problem whats so ever ill definitely recommended to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my niece was happy to receive these for she needed some ear buds, no complaints from her

    I would recommend this to a friend