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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,701 reviews
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked for a little while but they did not meet my standards like the AirPods. They started cutting in out as I was listening to music. I would recommend for a quick fix but not long term headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL 230 NC Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL 230 NC have great sound and if you like base, you will love them. Great product for price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't completely cancel all of the background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound & extremely comfortable, these were recommended by the sales person and I am so grateful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they would connect to multiple devices at the same time, not a deal breaker at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product nice sound but to big and always fall out.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. Feel free to choose your preferred size of eartips that can fit in your ear as they are exchangeable. Also, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. For further assistance, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where all really awesome seen i walk in and was taken care off right away really professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and delivery was right on time. I already recommended my friends for the same product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces connected (to my iPhone) right away with no issues. The sound quality is very good (I am not an audiophile, so take that into account) and the app adds additional functionality to make the sound even better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    JBL 230NC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound on music audio and voice calls. Also stays in ear well with movement. A surprisingly great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a gift and they LOVED IT!!! So i woild really recommend this item for a gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging, Connectivity

    Rated 1 out of 5 stars

    Won’t charge after 4 months, do not recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds always have trouble connecting to my devices, the right side will connect okay but the left side constantly has problems connecting. As of the last few days, they will not even charge in the case anymore. The case is not dirty on the inside, and the earbuds have very little use on them since they’ve been so hard to connect. Not satisfied with the product since they’ve broken under light use in a matter of 4 months since purchasing. The sound quality is good when it wants to connect, which is basically never. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. Please check the contact terminals for any dirt and debris that may be causing it not to charge and use a cotton swabs to clean the terminals. If you need more help with your device, We'd like to work with you directly to troubleshoot the issues you're experiencing with the JBL Tune 230NCTWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline JBL

  • Rated 3 out of 5 stars

    Very disappointed with this purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for about seven months but now the left ear pod frequently will not sync up and when it does it only stays on for about 15 minutes. The right side earpod works just fine. I've now ordered the BEATS Studio earbuds and hope to have better luck with those.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good it works good it works good it works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought them at Best Buy and they are honestly excellent headphones for which I have nothing to complain about.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Utterly unreliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely unusable unless your device is sitting still with direct line of sight to both earbuds. Picking my phone up, putting it in my pocket, or even flipping it over will make the earbuds cut out for 5+ seconds while the connection reacquires. Music/audiobooks chopped up to the point of being unlistenable. Do not waste your money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 235NC. We recommend connecting the earbuds to a different device to see if the issue remains. If the problem continues, reset the earbuds and try pairing again. To reset, with both earbuds on, and not charging, tap the right earbud two times and hold the button on the third tap for more than 5 seconds. If the issue continues, please contact JBL Customer Support. JBL

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Troublesome - spend more and get something else

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad when they work, there's a reason JBL keeps discounting these due to their well known charging issue where one bud will not charge at all. Solution is to send it to JBL for a warranty replacement. Spend a little more and get better.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve, we'll make sure to pass this along to our development team. JBL

  • Rated 5 out of 5 stars

    Stellar Earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes Airpods sound like you are listening through a tin can and string. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Not recommended.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soon after using them, they stopped charging well, always the left side failed.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Please make sure to clean the contact points of your earbuds and the charging case. Usually, any charging issues with the earbuds will be resolved after cleaning. If you are still having the same issue, please contact us directly for further assistance. JBL

  • Rated 4 out of 5 stars

    ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my niece was happy to receive these for she needed some ear buds, no complaints from her

    I would recommend this to a friend