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Customer reviews

Rating 4.3 out of 5 stars with 3685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,684 reviews
  • Rated 5 out of 5 stars

    Happy husband

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is really enjoying these! He is happy to have chord free ear pods

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 bad sets in a row.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these upon exchanging the 130NCs that hurt my ears so bad after like 30 minutes... I got home, charged them up, and then when I went to pair I noticed the right one didn't light up at all. Not when the case was opened, not when it was removed, nothing. Tried charging it again just to try to save myself a trip all the way back to the store... nothing. Pretty bummed considering I've always been a pretty big jbl fan.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're here to help you with your JBL Tune 230NC TWS. Please try cleaning the contact pins on the case and the earbuds using a cotton swap dipped in rubbing alcohol. After cleaning each surface, use a cotton cloth to remove any residue, then see if the earbuds will now charge. If the issue remains, please contact our customer support for further assistance. JBL

  • Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of pairing and using these earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and impressive battery life! Cancels noise well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best!!! loved it... Enjoy using it!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Quality ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality bass and crisp sound. First time buying JBL product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a product that I loved, I recommend it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I bought the same earphone and I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great while they lasted. Done with JBL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these just barely over a year ago and the driver in the right earbud just gave out today. I tried a hard reset and a software reset to no avail. My pair before these were also JBL and the case stopped charging less than 8 months after purchase. JBL support said they were going to send me a pair of 230NC as a replacement for that pair. I bought these after they never actually sent me any replacements. Well now these are broken as well and I just passed my warranty period by a few days. I did love them for my podcasts and the noise cancelling feature. But I'm off to another brand now.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time on providing us with your feedback. We'd like to help with your JBL Tune 230NC TWS. We recommend cleaning the contact points on the earbuds and the charging case as charging issues are frequently caused by foreign matter on the metal charging contacts. For further assistance, please reach out to our customer support via our official website or toll-free hotline. JBL

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Jbl

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left head phone came apart after using for 2 months and I have trouble with both with the volume fading out to where you can’t hear the music

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Mic works well too for calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for myself and the wife picked up one for herself! Really nice item for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy for all appliances, Thank you, the Electronic genius of Florida

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbud, fit great...would have rated them higher, but the right earbud would not charge and ended up doing a warranty replacement directly through JBL...their customer service was great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Product defective after 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 3 months in snd right earphone wont charge. Not sure if mine was defective but for 50$, I expected more. No longer available for refund or exchange. They were decent quality but not reliable

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our team is ready to assist you with any concerns regarding your JBL Tune 230NC TWS. One possible cause for the earbuds not functioning properly could be related to charging problems, often triggered by foreign particles on the metal charging contacts. We suggest cleaning the contact points on both the earbuds and the charging case as an initial troubleshooting step. If the problem persists, please reach out to our customer support service through our official website or toll-free hotline for further assistance. JBL

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love em. No problem connecting and easy customization pf ear pods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Good sound quality and battery life. Happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rachel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like them I'm not tech savvy but was able to pair easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not recommend.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood but doesn’t last for long as the charge in the case will go out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    JBL pods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and comfortable pair of pods . Good sound quality

    I would recommend this to a friend