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Customer reviews

Rating 4.3 out of 5 stars with 3685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,685 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Short life hardy used..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded really good and only use occasionally. But a year later left ear bud only stays on for 10 minutes at a time then shuts off. Have to keep resyncing. Awful!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 235NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 3 out of 5 stars

    JBL Bluetooth earbuds die to soon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they die so soon, when are charging them for a while they stay at 100% until they go down to 70%, they are so what great but have 2 year but you have to go in, what if people don't have a car to go there.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Tune 230NC TWS has maximum music playing time of up to 40 hours. This may vary depending on volume and music content. If the earbuds do not meet the advertised playtime hours even at low to medium volume levels, there may be a problem with the unit's battery. Please contact our customer service so that we may assist you. JBL

  • Rated 5 out of 5 stars

    Awesome bass, sound quality, and fitment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best all around pair of buds I’ve owned!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not impressed! Never worked.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective, right out of the box. One pod is not charging or responding at all. Was Christmas present and because of opening late missed return deadline. Bestbuy was not willing to accommodate, referred me to JBL. They are replacing. I woukd rather have the money back as I lost confidence on level of quality of this product.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback on our JBL Tune 230NC TWS. We're sorry to hear about what happened with your unit. We're always here to help. If you have any questions or concerns about your unit, feel free to contact our customer support for further assistance. JBL

  • Rated 4 out of 5 stars

    Quality earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemingly well made, good battery life, nice form-factor, and very comfortable. The sound quality using both earbuds is very good for music, however they are not the most "crisp" sounding earbuds out there. They get adequately loud, and i find the noise cancelling to work quite well. I originally bought these for conference calls, but have found they leave a lot to be desired, especially when using only a single earbud. Voices sound washed out and maybe a little muffled. I havent received any feedback on the mic, but I assume its mediocre as well. All in all, these are a quality product, but the price is on the high end of fair for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product would recommend this everyone I talk to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good great Good great great Good Good great great Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earphones do recommed them to buy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for price was on sale ! East to use and has a long last charging time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    אוזניות גי בי אל

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    אוזניות חמודות ערך טוב למחיר לא סןפר איכותי בטריה קצרה

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    4 month review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 month review. Don't, just don't. Use your money elsewhere. Right bud stopped charging. Cleaned as suggested, no dust or body oils on contacts, will not charge.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune 235NC TWS, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue still persists, please contact our customer support JBL

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL holds its brand at a higher standard. Quality material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl Headphone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality headphones at an affordable price:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good easy to use and the sound perfect Also ver handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair, noise cancelling works well. So I recommended this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for about 6 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great for us for about 6 months. I bought 2 pairs one for each of my children for Christmas. The left one on both sets have stopped charging. They started out charging when they wanted but now nothing. I have cleaned the charging pods out and they still won’t charge. Manufacturer states a 1 year warranty so I’m going to see if I can get help but I’m sadly not hopeful. One of the pairs the right earbud doesn’t produce much sound. Was working great but it’s starting to give up on me too.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback on our JBL Tune 230NC TWS. We understand that it didn't meet your expectations. In order for the headphones to give you the best audio response, you must create a tight seal within your ear canal. Assuming that both earpieces are properly positioned in your ears, as with all in-ear headphones, they can be susceptible to a build-up of dust and earwax. This can cause low volume on one or both ear tips or balance issues. Clean the ear tips by removing dust and wax using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing. If you need more help, please contact JBL Customer Support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommended bang for your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best JBL wireless headphones made great sound I like these better than Beats and Bose price for these are great for the quality please download the JBL app if you haven’t it will do software updates and help you connect them or any JBL products to your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, excellent product, couldn't be more satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple pairs of headphones from JBL and these are my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great puchase easy to use and great quality!

    I would recommend this to a friend