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Customer reviews

Rating 4.3 out of 5 stars with 3685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,685 reviews
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Quality sound No noises when talking Battery last for long time

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    no need to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Volume too soft event i turn it on the way up. Bad design to put the earphone in the case.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Tune 235NC. First, you may try the various ear tip sizes to create the best seal and audio performance. Next, check the balance control on your source device by going to the "Accessibility" settings, and checking the balance control in the JBL headphone app. After that, you may try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. The last step is to clean the ear tips. Cleaning the ear tips is something that should occur on a fairly regular basis. When wearing in-ear, because of the seal that is created, our ear canals can get moist and develop dirt and debris. The screen in front of the ear tip is extremely small and can get blocked by this debris. When it gets blocked, the sound is unable to pass through the screen. If the issue remains, you may contact our customer support. JBL

  • Rated 3 out of 5 stars

    JBL Bluetooth earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts OK. Sound quality is not great. The only reason they are noise canceling is because they seal inside the ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms? Not sure what you want here.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fair - not great. Instructions that came with them consist of a couple pictures which I have not been able to interpret.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a very nice deal after Thanksgiving and this product is Excellent!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem ok . Don’t stay in as well as the others I have but may just me me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bought for my 13 year old daughter, and she absolutely loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing works very well with each product I connect with

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Case stopped charging earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good for price. Stopped charging less than 4 months after purchase.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 230NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 5 out of 5 stars

    My230NC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with Bluetooth connections and the instruction booklet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery's not good in it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out as a good product and not long after, the left ear volume went out. Also battery goes dead fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These sre better than airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I have a pair of airpod pros and wont even use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds for the money. They actually do cancel out noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Clear voice and good volume.hear everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as replacement headphones for my boyfriend, He loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as c más present for my daughter so far she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work awesome. They however are not water proof

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a short time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good, the only problem is they don’t last. This is my second pair, the charger inside the case will stop working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rich music and sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend to buy if considering Bluetooth wireless ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice sound and features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the earbuds sound nice and have nice features, some of the features are iffy and theres a button right where i would prefer to push them in

    I would recommend this to a friend