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Customer reviews

Rating 4.3 out of 5 stars with 3685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,685 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Easy to pair with my devices. Priced right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for my daughter’s Christmas present

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noise Cancelation Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this noise cancelation earbuds it really does $ eliminate sounds. For those on a budget you should try one these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big bass!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bass love jbl products great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying now and I bought my son and son in law a pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good enough for the price so good enough for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $100 for these headphones. Money down the drain. Voice assistant does not work at all with this one no matter how much I tried resetting and reconnecting. People on the other end of the phone call cannot hear me clearly at all even if I am in a quiet place with very good connection. I’m not sure how people give this excellent readings. I literally threw them out the window.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds disaster.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds loss signal when operated android phone. I had opened more three times for connected again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome AwesomeAwesomeAwesomeAwesome AwesomeAwesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compactness and style of the earbuds is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very light, I don’t even feel them in my ears but the sound quality is horrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad!.. sound is ok ,not what I expected from jlb..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A chrismas gift and he loves them. A 12 year old boy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Spend more for a better headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not great. Noise cancelling does nothing. The only redeeming quality is the battery life is very good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work great and havent had any issuessssssssss

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the sound of them you have to turn them all the way up in the outer noise takes over the sound

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity, Volume

    Rated 3 out of 5 stars

    Not so recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not that loud and it very hard to answer or hang up calls. Takes forever to connect to your phone

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time to provide your feedback. Our JBL Tune 230NC TWS is compatible with our JBL Headphones App, which can be downloaded through the Appstore and Playstore. You can adjust the settings of the Equalizer, and it allows you to customize and enable advanced touch controls. For connectivity concerns, please make sure that the source device is near the headphones for fast pairing. If you need more help, please contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not recommend for phone call audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's absolutely impossible to use them for phone calls. You can barely hear the person and they can barely hear. Works fine for listening to music or watching videos. The audio for phone calls is very disappointing.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Please check the audio settings on your device to confirm that the 'JBL Tune 235NC' is selected as the default output audio device. You can also try using the earbuds on a different device to determine if the issue is with the earbuds or with the source device. If the issue persists, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Dont buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones at first. But then a week later, they started not to charge anymore.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 230NC TWS. Charging issues are usually caused by foreign matter on the metal charging contacts, such as sweat, grease, dirt, etc. To reduce the likelihood of these issues, we suggest cleaning the earbuds using a cotton swab dipped in rubbing alcohol to clean the metallic charging contacts on the earbuds and the charging case. You can use a cotton cloth to remove any residue and ensure that the case interior is fully dry before inserting them in the case If you need more help with the unit, please contact JBL Customer Support so we can assist you. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    IMMACULATE NOISE CANCELLING EARBUDS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES YES YES!!! DON'T HESITATE PLEASE GET ONE. MAKE SURE TO DO YOUR OWN EQUALIZER SO THE SOUND IS MORE CRISP AND CLEARER. YES!!! WORTH EVERY CENT. YOU HAVE MY WORDS!!

    I would recommend this to a friend