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Customer reviews

Rating 4.3 out of 5 stars with 3686 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,686 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price is affordable as well and definitely recommend to my friend and family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. Impressed with the product, quality and definitely the customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and immediate connection. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Merry Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are great so far good sound & loud JBL has always been good to me I love their product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So-so earbuds -

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough (for my taste), and not much bass. I can’t discern any noise cancellation at all. They ok until I’m in a noisy environment like the gym or walking next to a busy street. I haven’t tried others, perhaps I’m spoiled by my over the ear Bose headphones. I got these on sale

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time in providing us with your feedback. We're sorry to hear that our JBL Tune 230NC TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your unit, feel free to contact our customer support for further assistance. JBL

  • Rated 1 out of 5 stars

    JBL ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One quit working within a month, Bestbuy won’t return because I don’t pay for their extended warranty policy. Next time I’ll buy on Amazon, send back within a year that they’re warrantied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buds great quality and great sound but not to much water resistant

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wat to enjoy music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds that i have own to date, great buy will be buying some for the wife

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice sound quality for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of 40 bucks, you wouldn't get any other head phones with similar sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL earbuds review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the quality of sound. I would highly recommend these earbuds to my friends.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Help Me Best Buy. Please..

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad broke wont charge correctly.. Wish Best buy would help. No help from the manufacturer..Step up Best Buy and help me. They broke a month or so ago and have been trying to get fixed. Please help.. They are still under a year old.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. Please try using a different charging cable and adapter. If the issue still persists, We'd like to work with you directly to address the issues you're experiencing with your Tune 230NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved them great quality at a good price would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE THEM

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. Great headphones for the price I got them on sale which was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great i got them my self but my husband took them. They have nosie canceled bulit in.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the worst Bluetooth I ever got . It keeps connected to my phone even if I’m not using it, so I have to turn off the Bluetooth function on my phone to talk. And sometimes they don’t get charge one of the earbuds . This happened since I bought it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor connectivity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly awful. connectivity is terrible, instructions are poor. waste of money

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 235NC TWS. This can be caused by wireless interference or a weak connection. Please make sure that there are no obstructions between the source and the earbuds like other Bluetooth devices. If you need more help, please contact JBL Customer Support for further assistance. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, and noice canceling feature. Bought it for my daughter and she loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality isnt as good as on ear headphones that i have which are also JBL

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune 235 NC TWS, source devices (phones, tablets, etc.) all behave a bit differently. Some have very loud outputs, and some can be quite a bit lower, even at maximum volumes. You may try to use an equalizer like JBL Headphones App on your music application to adjust the volume to your preference. If you need more help, please contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never miss a conversation now!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a pair where sound is great! Not bothered by other noises while on the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot correctly sync the earbuds, there is a sound delay

    No, I would not recommend this to a friend