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Customer reviews

Rating 4.3 out of 5 stars with 3686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift and he really liked them . Good sound and good quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get the Extended Warranty!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, after warranty went out the left earbud stopped holding a charge for more than 10 minutes and is now worthless. Get the extended warranty!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service unwieldy and unnecessary

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds work well, am enjoying them. I am writing a review because I am very disappointed with the 'free' Amazon Music process. Somehow, it signed me up and I could not cancel it without a long drawn out process involving a customer rep. Not very happy about that part.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jame bone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds very well ,easy connect with any Bluetooth.but I need more silicone size to fit my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds. I recommend this to anyone that may ask..the sound is good quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used regularly, nice covers for proper fit into the ear. No issues to this time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love JBL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these for the office. No audiophile by any means but great value

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    IT WAS FANTASTIC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evrything about it makes them better than Wxm4’s and 5’s and Airpod Pros and Max

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL 230s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect earbuds. Great price . sound quality for calls and music are top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best kind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sound quality of this headphone. This price this quality.... Unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from these small earbuds. Easy to set up and link with the I-phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work good. Sound good. And the price was good as well. Quick shipping as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work good. Sound good. And the price was good as well. Quick shipping as well.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Horrible Wireless Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to lose. Not very loud. Noise canceling is a joke.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Our JBL Tune 235NC have active noise cancellation (ANC) feature which helps reduce the external noise. To activate the noise-canceling feature, tap your left earbud once. You can toggle between on, off, or ambient modes. With ambient mode, you can still hear some external sounds if you need to be aware of your surroundings. You can also adjust the ANC mode using the JBL Headphones App. For optimal noise reduction, make sure the ear tips fit securely in your ears. To achieve the best seal and a secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. You can also try different sizes of ear tips that came with the headphones to see if a better fit. For volume issue, if you have already maximized the volume levels on both your source device and the earbuds itself and still find the loudness insufficient, please note that the EQ (equalizer) feature can be accessed through the JBL Headphones App to adjust and enhance the volume levels of specific frequencies in the audio signal. If you have already tried this and remain unsatisfied with the loudness, rest assured that we're always looking for ways to improve, and your feedback will be forwarded to our development team for future improvement. JBL

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds but returned because they didn’t fit even with smallest caps. Have a lot of JBL products but these weren’t as nice as I thought they would be. Noise canceling was good and sound was better than most other earbuds.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Tune 230NC TWS did not meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these sleek earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are compact snd yet still block out unwanted outside noise. Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Good bass .tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing hss deep bass and dedicated app. The build quality is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First pair of JBL's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound and the noise cancelling. These are my first pair of JBL's.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Connectivity Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is cutting out every 30 seconds. I factory reset the earbuds 3 times and messed around with the settings and the issue persisted. I read multiple people have been having the issue even with the previous model. Very disappointed with the product!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 235NC TWS. Please make sure there are no walls, obstacles, or other wireless devices that can interfere with the connection. We also recommend connecting your headphones to other devices to see if it fixes the issue. If you need more help, please contact us. JBL

  • Rated 2 out of 5 stars

    Not good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do they play sounds? Yes. Do they playbthem well? No. Tinny and lacking depth Does the ANC actually NC? Absolutely not. Spend the extra $20 and get the JBL Live Pro 2.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To have better sound quality, you may check your device's music player app to see if the Equalizer is engaged. If engaged, turn off the Equalizer. If turning it off does not resolve the issue, turn it on again and adjust the EQ by boosting the bass to your liking. Our JBL Tune 235NC headphones have active noise cancellation (ANC) feature. To activate the noise-canceling feature, tap your left earbud once. You can toggle between on, off, or ambient modes. With ambient mode, you can still hear some external sounds if you need to be aware of your surrounding. You can also adjust the ANC mode using the JBL Headphones App. For optimal noise reduction, make sure the eartips fit securely in your ears. To achieve the best seal and a secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. You can also try different sizes of ear tips that came with the headphones to see if a better fit. JBL