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Customer reviews

Rating 4.3 out of 5 stars with 3686 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL earbuds rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent sound, and controls on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy another pair if needed overall great buds

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    JLB not that great.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced this model twice, and gave up for Beat. Twice on side lost connectivity and not charging in the case.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 230NC TWS. Charging issues are frequently caused by foreign matter on the metal charging contacts that can also affect the connection of the earbuds. These issues can be resolved by cleaning the contact points on the earbuds and charging case using a cotton cloth, a makeup or cotton swab, and rubbing alcohol. If the issue remains, please contact JBL Customer Support so we can assist you. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, quality, connectivity and noise cancelling

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earphone stopped working after 20 days of purchase. I can not return it because it exceeded the 15-day return policy date. So sad and regretting buying now

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We would like to work with you directly to address the issue with your JBL Tune 235NC. You may file a warranty claim on our official website or contact us for further assistance at (800) 336-4525 Mon-Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it holds a charge and the sound is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love these the ear buds.Noise cancel he can't

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless ear piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound no back ground noise, easy to handle. nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality better than expected and easy connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very decent earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This were a gift for my teenager Son and he loves it .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 45 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds in tge first week of june 2024. It is now the 3rd week of July and my left earbud will not charge over 10%. I am over my 30 day to return frame. So im out 100 buck. Im done with JBL.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. With our JBL Tune 230NC TWS, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Do not buy these JBL bods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud stopped working in just over a month since purchase. Took them back to Best Buy and they basically said too bad - next!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Spend more to have better if you have iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound in iphone is not good, noice cancellation is not work on iphone and the app is not wfor iphone 15 pro

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. If you have any questions or concerns about your device, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds were not comfortable for me. It could be because it wasn't physically a good fit for me, the noise cancellation function did not seem to work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. Also, the noise-canceling feature of our JBL Tune 235NC TWS can only be used when music is playing , and to activate it, please tap the left earbud once. For further assistance, please contact our customer support. JBL

  • Rated 2 out of 5 stars

    Too much bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good sound quality and way too much bass to the point where it hurts your ears after 20-30 minutes of listening and I wasn’t even on full volume

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 235NC TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 1 out of 5 stars

    Returned in one day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt use them because of issues with my ears. I cant use noise cancelling, and they constantly defaulted to it instead of letting me set what the default option was

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality and connectivity to phone awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad audio when making calls with my Samsung Z fold phone. Even worse when using to make calls while driving.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 235NC TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first 3 months. Now the right one charges the same amount of time as the left, but dies within minutes of use. Should have bought the warranty

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for providing your feedback on our JBL Tune 230NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you'll have any questions or concerns about your device, please contact our Customer Support via our official website or toll-free hotline. JBL

  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation is not really good, and the headphones are too big

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help. To achieve the best seal and secure fit with your JBL Tune 235NC TWS, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. Your JBL Tune 235NC TWS might be in our ambient aware feature. To activate your earbud's noise cancelling feature, tap the left earbud once. You may also enable your advance controls by connecting your JBL Tune 235NC TWS to our JBL Headphones App. If you need more help, please contact our customer support. JBL