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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1329 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, comfort, price, and fit of the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds. They appreciate the great audio, incredible battery life, comfortable fit, reasonable price, and secure fit of the earbuds. However, some users have experienced connectivity issues, charging problems, and inadequate volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,329 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    You wont regret it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ome of my favorite head buds, I have the apple pros with noise cancelation and sadly for as much as they brag, they are junk. JBL when it came to the sound and noise cancelation for sure beat it. The long lasting battery is a plus for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    JBL Tune 230NC - Good Value All Around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of use, I find these to be a very good value from JBL. Best Buy had recently run a sale so I was able to get them for about $60. No complaints at this price point. The noise cancelling works well enough in an office environment to block the most aggressive talkers around. When walking in a busier downtown area they keep up with the traffic noise reasonably well. I tried them while on the riding mower and they were not up to the task but that was not a surprise. Battery life is very good and fit is also comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Quality moderate price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through several sets of inexpensive earbuds. It seems those would give out at the 1-2 year mark. I wasn't quite ready to spend $200-$250 for the Apple Airpods Pro even though several people told me they were the best. These JBL brand looked to be a good compromise. (A name brand at about half the price and as a Totaltech member Apple Care came free.) I've had them for a little over a month now. I use them almost every day while I walk. I knew from other reviews that you can't adjust the volume on the ear buds themself. I agree that that would be a nice to have. My only complaint so far was that one day they didn't connect initially. I put them back in the charging case for a few seconds and then they connected. Sound quality is good. I haven't really tested battery life since 1-2 hours is my limit on walking.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT!!! My primary use is to hear my own music mix when roller Sk8ing. Sk8 Rink djs play their music is very loud. These JBL's bass and the noise supression is amazing - without me having to raise my volume to the red zone I can hear my music well and enjoy getting my Sk8 on! I was impressed my 1st time using them - then, I downloaded the JBL app - wow!!! I HIGHLY recommend this product and downloading its app for the best possible performance!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Fits well/comfortable. Easy to control. Excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones. Sound is amazing and the sound canceling works as it should. Only issue is if you have them off but still in your ear for a while you have to repair within the case

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. The battery life is amazing. I use them at work and I start work any where from 4 to 5 am and don’t take lunch til usually one and they never die then I put them in there case over lunch and they are good to go the rest of the day. I’ve skipped lunch before too the last so long. And the sound quality is great. And the price was great I got them on sell too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don't bother unless you like to be bothered.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work perfectly, they are fantastic! Touch-sensitive controls for pause/play and three levels of noise cancellation. Very comfortable. Sound great! 50% of the time they do NOT work great. Losing sound every 5 seconds. Then the left ear pod stops working completely. JBL tech sport is useless in this case. Re-pairing with any consistency is impossible... you just have to get lucky for them to work. Really frustrating. Googling shows this is not an isolated incident.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for sharing your feedback on our Tune 230NC TWS. We understand that this product didn't meet your expectation. We're looking for ways to improve, and we'll make sure to submit your feedback to the appropriate team. JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good overall for the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound .good battery life My only 2issues are the buttons on the sides are to sensitive and when you change modes with them, the tones are insanely loud and hurt your ears. Noise canceling is a little to be desired

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Durable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been over a year. Durable after a thousands drops. But only issue is, have to work with ear piece to them to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made & sturdy. Fits good in the ear. Battery time good & case fits well in the pocket also.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love my JBL earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds. Perfect fit, high quality sound and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Quality, comfort and sound better than most.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My "Go To" ear buds! Sound is clear and noise cancel features are great. The fit is snug and there are several different ear tip sizes to accommodate most users. The JBL app works seamlessly and offers ability to fine tune the experience. Also syncs up well with all my other blue tooth devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used them at the gym and in a few flights. They do a good job for the money on the noise-canceling for ear buds. Overall I’m happy with this purchase and it’s battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Decent sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, comfortable to wear, stay in place, decent battery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom, she loves it. It is easy to use, has great sound quality, the only issue is that it lasts roughly 4-6 hours. Regardless, overall great product for its price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good quality buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, easy to interact with the JBL app. Great sounds and stays in place.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it sound is clear battery last as advertised very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Pairing

    Rated 5 out of 5 stars

    Great sound not worth buying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was amazing so 5 stars but i would truly give it 3.5 they are not comfortable they charge and lose power easily, they do not fit well in ears and they are hard to pair within each other, my left bud gave out and no longer was pairing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Cant go wrong with JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound,the bass is noticeable. Battery life is better than i thought.

    I would recommend this to a friend
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