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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3683 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,683 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Pretty Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have rated them a 5 but sometimes have connection issues, call gets sent back to phone without transferring it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this earphones, good sound, use mostly when I go training, you don’t hear nothing else but music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earbuds from jbl. Clean sound and very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound, good noise cancelling features, a little bit headache-some after long use but that's typical with all of these mini brain microwave machines we wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great pair of earbuds for the price they ate really comfortable and have a great sound

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality for a little less compared to Beats! The sound isolation blocks out almost all sound and bass is unhinged!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JBL earbuds are good alternative to Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, but ear buds are not as comfortable as Apple AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good. Fit nice, charge last awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Excelent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Delighted with the product, good quality, spectacular battery life, sound with excellent bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality for the money. These have held up well over the past year.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They work well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Sound is great. I would buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great - excellent sound quality, battery life, and connectivity is perfect. Completely satisfied and highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Stays in your eat

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I actually returned my Apple AirPod pros because these stayed in my ear and that’s extremely important for I believe any user highly recommend for that reason

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them daily, they have very good sound quality and the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity, Volume

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked good for 7 months, after a few times with connection issues both on phone and laptop. Sound quality is actually pretty good. After a while the right earbud volume drop to basically nothing. Factory reset and still same issue.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 230NC TWS. We recommend periodically cleaning it using rubbing alcohol applied to a cotton swab to degrease it. Additionally, you may try to carefully dip the tip of the earbuds into a solution of lukewarm tap water and a small amount of dish soap at a maximum depth of 1-2mm only. After immersing it for 2-3 minutes, you may wipe or clean it with a small brush. It is also necessary to perform a factory reset of the earbuds. To do it, double tap the right bud and hold it on the 3rd tap for 5 seconds while they're out of the charging case, then put the earbuds back in the case to complete the reset. If the issue remains, please note that this product comes with a one-year warranty, you may contact our customer support via our official website for assistance. JBL

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Got them on sale, so even better. Comfortable and great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has really good sound! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped in a bucket of water at work and they kept working !!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and battery life is good. Rugged too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a good cheaper option than more main stream headphones. I recommend putting a case on it.

    I would recommend this to a friend