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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3683 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers recognize the Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds for their sound quality, comfortable fit, and overall feel in the ear. However, some customers have reported concerns about the battery life, specifically noting that one side may drain faster than the other.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,683 reviews
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last so long!! The sounds is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gret sound, easy to connect and you can add bass with the Jbl app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Left bud won't accept a charge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these yesterday, charged the case and buds (or so I thought) and started using them. I then discoveed after multiple attempts that the left bud won't accept a charge. Taking them back to Best Buy today for a replacement or a different model number. Great sound and the app make customizing the sound really easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and the battery has a long life. Very good place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds. I use these everyday. I work on an conveyor belt at the post office, and the noise canceling really minimizes the outside noise. Allowing me to enjoy a podcast, or music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones for work or exercising. Not very loud but noise cancelling works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL earbuds are a great fit for my ears and are very comfortable and the sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 4th pair

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some that broke from me dropping them and i bought the same ones because I love the sound. The noise canceling works really well. Jbls are never disappointing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth even the sale price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst piece of garbage I've ever put in my ears. The sound quality is terrible. They feel super cheap. They don't turn off when you take them out of your ears - you have to MANUALLY stop them from playing (yes, they will continue to play in the case even when closed!). You have to MANUALLY pair and unpair each time you switch devices. Which means...if they are connected to your computer at home, and you're 100 miles away, you can't use them on your phone because they are still paired to your computer 100 miles away and won't connect to another device until you go into that computer and unpair them. There is no bluetooth connect button anywhere on the case or the earbuds, so you can't even send a bluetooth signal to pair them if they don't automatically show up in your list of devices. They don't connect with ANY Apple products. The buttons are horribly placed so just putting them in your ear either starts playing or changes the settings, depending on which ear bud you are putting in but expect that each time you put them in you will hit the buttons that are, for some reason, exactly where your finger needs to push to get them in your ear. I bought these on sale for 50% off and that feels like too much for these. Please don't waste your time or money, they are garbage, they sound terrible, and are for the most part unusable.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This is not what we want you to experience with our JBL Tune 235NC TWS. Sound and connectivity issue can be resolved using the reset procedure. Make sure that the earbuds are not connected to any Bluetooth. Press either the left or right earbud three (3) times then hold it on the third tap for 5 seconds. Once done, put back both earbuds inside the charging case for 10 seconds while the lid is closed, and connect them again to your device. Please forget JBL Tune 253NC TWS on your paired devices before pairing again as reset would default all the settings of your earbuds. Please contact us directly for further assistance. JBL

  • Rated 5 out of 5 stars

    Not 1 complaint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOunds good, fits good, and easy on the ears, even after hours of us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a warehouse that really has loud noises and these JBL's ans work real good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds, long battery life and excellent sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best mid range wireless JBL ear phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best JBL wireless earphones for the price.. really love the bass punch and sounds quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good in-ear headphones, at a very low price! I recommend it to anyone who needs cheaper headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Good and they dont fall out like some do. Im happy with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. They are comparable to higher price brands without the sticker shock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with JBL. Bass is so perfect and battery is good. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless operation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for when I go to the gym and they did not disappoint. Easy to use and very good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bass earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds for bass you are going to get for what you paid the best base I've ever ever heard if you like bass just like me you are going to love these earbuds the same quality with the base is incredible would recommend if you want good bass but don't want to wear headphones and can where earbuds instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear bud's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of ear buds for the price. Sounds amazing and the noise canceling works great. Highly recommend.

    I would recommend this to a friend