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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,701 reviews
  • Rated 1 out of 5 stars

    Faulty Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To whom it may concern, These headphones were the worst purchase i made in years. I was very excited to try a product from such a trust worthy brand like JBL and happy to be supporting local best buys. However, These headphones never seems to to live up to the jbl name. Ever since I got them only one headphone would charge / work at a time never giving me the full effect of the noise canceling feature!? How am I suppose carry on with every day tasks with a faulty product like this one?! Not only did the product not work to its full potential but also delivered poor quality of sound including what sounded like a dog whistle in my ear!?, I never damaged this product and they are still in great condition, however the problem still seems to persist. Given that I purchased these items through a third party like best buy which I thought would be a trusted party to go through. Maybe you should have given me an option to secure myself some sort of warranty. I see on the website now that these headphones are on clearance, maybe its because many customers have this problems and I think you guys should send me some fresh headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but unreliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but unreliable. One of the earbuds usually hasn’t charged or wont turn on. Not worth the regular price. Purchase when on sale for half price.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help you with your JBL Tune 230NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Please ensure the pins are dried before placing them back on the case. To manually connect, tap and hold the touch controls of both earbuds for 5 secs.. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these. He uses them while working.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have really good bass to them I highly recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy but have no expectations

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear piece but started giving problems after 5 months, wouldn't hold charge and then completely stop working after 7 months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t fit my ears well. I have to constantly move them to stay connected to my devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality Ear Bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with good price. Get them on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    EarPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear, easy to use. Battery lasts over two hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to use. Great sound. Works as expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product love it and good price in love to shop at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besrt Pods that I've ever bought and price is even better. Will definetly recomend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent really clear sound, I would buy them again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    JBL earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good music and battery life is better than other brand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conectivity and Sound : Excellent !!! great portability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a friend, she said she loves them!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones for the $50 Sale price! Amazing Bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed some headphones and this were the ones for her!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    JBL - Tune 235NC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very well (excellent sound, long lasting battery) and I was happy, but after two weeks the left unit stopped working.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for sharing your feedback regarding your experience with JBL Tune 235NC. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue persists, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sounds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice work I love to listen to the music very clearl

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workouts

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for workouts !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend