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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,701 reviews
  • Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds do not allow muting/stopping programs that you sre listening to. I interact with alot of people at work and that option would be great instead of have to reach for my phone to mute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, and the price is awesome, no really problems in the past year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some for school and these work great! Would recommend getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earsbuds for home or work place to be use for your day needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, Love

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for two weeks, but it is awesome! It was easy to set up, easy to differentiate the rooms and cleans like a normal vacuum. We have a dog that sheds a lot and you should see the hair that gets put in the bin, I love this thing, and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair of ear buds for my son. They are excellent quality and a nice and inexpensive alternative to the Apple air buds. I may get a pair for myself, assuming they will pair well with my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product pretty good item and value of your money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds are great case charging needs improvement

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud stopped charging after 8 months. They worked great up till that point. Sadly I had to take them back and thankfully Best Buy credited me with the full refund thanks to warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a backup. Haven’t really had a chance to use them much. But so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not bad at all for the money. I dont love them like i did my TOZO, but the price was right and theyre a good brand. Slowly growing on me. Not use to having the ends hanging out of my ears, lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing very good product, would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work so much better than my last headphones. So glad I switched to JBL.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product. One small issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were an excellent buy. The only thing that i wish is they were a little more lower profile to the ear. Other than that they are a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pair of earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace an older pair of JBL earbuds. She absolutely loves them and uses them almost every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good , as i bout this recently, i experienced no shortcomings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would be great because of the JBL name. They are pretty decent at noise canceling but it ends there. The left and right ear buds sometimes get out of sync and it sounds like you’re in a tunnel. The only way to fix it is the disconnect and reconnect them to Bluetooth. They frequently go in and out too. If i had the box i would return these. I will likely not buy this brand again. Please do not purchase these. I paired them with my iphone 13 pro.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing your feedback on our JBL Tune 230NC TWS. We want to make you the most out of our product. Please ensure you're away from any other sources of wireless signals to avoid interferences from your connection or try connecting your earbuds to a different device if the same issue happens. If both earbuds aren't syncing, please try to forget/unpair the JBL Tune 230NC TWS on your device to refresh its Bluetooth connection. You can also try to factory reset the earbuds. To do it, double tap the button of an earbud and hold it for 5 seconds, then put the earbuds back in the case to complete the reset. If the same issue remains, please contact our customer support for further assistance. JBL

  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds. Fit well and sound ok. Bass isn’t great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, i highly recommend to purchase these unique earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound, when you can get it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality provided by these earbuds is excellent, enhanced by the equalizer function accessible through the app. However, these buds have a maddening habit of lapsing into “mono” mode, where one bud goes silent. One would think this could be handled through the aforementioned app, but no. It requires a hard reset to get sound out of both buds again. Why this “mono” function exists, I have no idea but it is a serious flaw in an otherwise excellent product.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 230NC TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support via our official website or toll-free number. JBL

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, charger seems to intermittently not want to work though.

    I would recommend this to a friend