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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,701 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Do not buy they do not work after 20 hrs of use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these about 5 months ago and have used very little. They sounded great but one ear bud has lost most all volume. For the price you should get much more use from these. I have used them for maybe 20 hrs max total and they are already broken. I would not at all recommend these. If they would work i would of given 5 stars for the price. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 23NC TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are really great. Didn't expect that much. Everyone should try

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be me but the case charges up but sometimes doesn’t charge the earbuds…but I’ve only had them for a few weeks now so who knows

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for sharing your experience with our JBL Tune 230NC TWS. Please try to observe the issue by ensuring the earbuds are securely seated in the charging case. It is best to leave them for charging inside the case for about 1-2 hours and see if the battery increases significantly through the JBL Headphones App. It is also helpful to clean the charging contact of the earbuds, as foreign matters can likely cause this issue. You can use a swab dipped in rubbing alcohol to clean the charging terminals on the earbuds and charging case, then use a cotton cloth to remove any residue. Feel free to reach out to our customer support if you need more help. JBL

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds’ I’m so glad I purchased them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not noise cancelling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is minimum. I had a previous and cheaper version of this earbuds and the noise cancelling was better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They look good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used them yet.I'll be back for a better review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale 40$ i think this id an amazing product

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    quiet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are way to quiet. full blast is not even close to loud enough at the gym

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you so much ill order sometime again ill recommend to anyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked them at first but not built to last piece of trash, durability a zero wuold have done atter with a no name brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem, so far they work great. I have been really enjoying them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Son likes it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this earbuds for son who doesn’t use Apple products, he seems to like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. I love it! The only thing it is the battery, but for the price work it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Noise cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was a good sound but I felt like since I have been working in trade it didn’t block out enough noise and was bummed out the the noise cancellation didn’t work while having one in ear and the buttons didn’t work as far as playing music and answering call at the same time with out switching in the app

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Please know that you may still hear background noise especially when using our JBL Tune 235NC TWS in Mono mode. For best sound quality, we recommend using both earbuds. A single tap on the left earbud enables Active Noise Cancelling (ANC), switches to Ambient Aware, or disables these features. Also, gesture controls will transfer to the earbud in use when in Mono Mode. You can customize these commands through the JBL Headphones App. For further assistance, feel free to contact us. JBL

  • Rated 5 out of 5 stars

    best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a xmas gift for our teen daughter and she loves them works for her sport training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for its price. I love it. Dont need to spend 200 to have the same quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earphones. Try them and you’ll enjoy. Kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome choice for the price. And phone calls are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product on the best earbuds there is great for calls and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Happy it was recommended by the store staff

    I would recommend this to a friend