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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,701 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. Noise reduction is good. Very nice

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bad headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing earbuds for the price. This is my second pair (I already had to send the first pair in for repair since one of the earbuds stopped working), and just a month later of owning the new ones, have issues. One earbud doesn’t charge even when plugged in and secured, random disconnects, and HORRIBLE wind interference if you run or bike while using these AVOID

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Decent sound, no longevity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is decent enough, but they will not last so I would not recommend them. After one year, i started having charging issues, and now after 18 months the right bud will not hold a charge and neither will the case. Spend your money on something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted these to my wife. She thinks there awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent JBL earbuds for a good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL earbuds were not my first choice, but I am glad I ended up buying them. They are better than I expected and I highly recommend them. Call quality and ease of use is excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Budget Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace a pair of AirPods Gen 1. They sound alright but have exaggerated bass that even the EQ in the app couldn’t quite tame. Battery life falls into industry standard range. There’s nothing that really make these stand out, but there’s also not a deal breaker that I’ve come across yet. I wouldnt pay the full price and would only buy if they are heavily discounted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Friends

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up getting these because the Beats I brought were too low. No bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to purchase high end earbuds for my young teen as she is not always responsible with her things. These are fantastic! They even have the tone that emits when you need to find the missing earbud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PRODUCT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift & i love it. I use it everyday at work. Noise cancelation is ok. Fit in my ear well. I wish the batteries lasted longer but then again i use it alot. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediate connectivity, works better with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for music lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a great price happy with purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and connects fast. Only complain is people have a hard time hearing me on the other end of the line.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No Active Noise Cancellation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones do not have active noise cancellation. They cannot reduce or eliminate background noise during phone calls. To make it worse they even amplify the background noises so much that the other person in calls keeps complaining about the noise. I tried different settings to reduce the noise but none worked. These earphones does offer noise cancellation only when listening to music.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide feedback. We'd like to work with you directly to address the issues you're experiencing. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service for assistance. JBL

  • Rated 3 out of 5 stars

    EHhhh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for music, only problem is when putting the buds back into the case the still will be connected to my phone you have to take them and put them back in a few times to get them to disconnect from the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the JBL app, other then that i love the Earbuds. Great for music an calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them... Just keep them dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these work really well and for a long talk time. One down side I'm learning is that they're not waterproof. Lucky i bought a geek squad plan for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product totally satisfied it’s worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok item but would not stay in ear had to return it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. I've had them for 2yrs now and no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Volume

    Rated 2 out of 5 stars

    Not that good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues connecting and the volume was real low.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide feedback on our JBL Tune 235NC TWS. While pairing, please ensure that both devices aren't connected to any other Bluetooth devices nearby. The light indicator of the earbuds will flash in blue light when pairing and turn solid blue if it's connected to a device. To get the best audio response and comfortability with the earbuds, please try the different ear tip sizes that perfectly seal and fit into your ear. Angle the ear tip slightly downward and gently twist the earbud to fit securely. In addition, the earbuds can be susceptible to moist or deep-seated dirt that blocks the screen of the earbuds. To reduce the likelihood of this issue, clean the earbuds by removing the dirt after each use, using a pointed toothpick to remove large amounts, and a small amount of rubbing alcohol applied to a cotton swab for final degreasing. If you need more help, please reach out to our Customer Support for further assistance. JBL