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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,701 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome AwesomeAwesomeAwesomeAwesome AwesomeAwesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compactness and style of the earbuds is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A chrismas gift and he loves them. A 12 year old boy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work great and havent had any issuessssssssss

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Volume

    Rated 3 out of 5 stars

    Not so recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not that loud and it very hard to answer or hang up calls. Takes forever to connect to your phone

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time to provide your feedback. Our JBL Tune 230NC TWS is compatible with our JBL Headphones App, which can be downloaded through the Appstore and Playstore. You can adjust the settings of the Equalizer, and it allows you to customize and enable advanced touch controls. For connectivity concerns, please make sure that the source device is near the headphones for fast pairing. If you need more help, please contact our customer support. JBL

  • Rated 3 out of 5 stars

    Earbuds disaster.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds loss signal when operated android phone. I had opened more three times for connected again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy. They’re ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range isn’t far. Glitches out easily. Connects when closed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the sound of them you have to turn them all the way up in the outer noise takes over the sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very light, I don’t even feel them in my ears but the sound quality is horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    IMMACULATE NOISE CANCELLING EARBUDS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES YES YES!!! DON'T HESITATE PLEASE GET ONE. MAKE SURE TO DO YOUR OWN EQUALIZER SO THE SOUND IS MORE CRISP AND CLEARER. YES!!! WORTH EVERY CENT. YOU HAVE MY WORDS!!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Dont buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones at first. But then a week later, they started not to charge anymore.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 230NC TWS. Charging issues are usually caused by foreign matter on the metal charging contacts, such as sweat, grease, dirt, etc. To reduce the likelihood of these issues, we suggest cleaning the earbuds using a cotton swab dipped in rubbing alcohol to clean the metallic charging contacts on the earbuds and the charging case. You can use a cotton cloth to remove any residue and ensure that the case interior is fully dry before inserting them in the case If you need more help with the unit, please contact JBL Customer Support so we can assist you. JBL

  • Rated 3 out of 5 stars

    Not bad just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad!.. sound is ok ,not what I expected from jlb..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not recommend for phone call audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's absolutely impossible to use them for phone calls. You can barely hear the person and they can barely hear. Works fine for listening to music or watching videos. The audio for phone calls is very disappointing.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Please check the audio settings on your device to confirm that the 'JBL Tune 235NC' is selected as the default output audio device. You can also try using the earbuds on a different device to determine if the issue is with the earbuds or with the source device. If the issue persists, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Hunks of garbage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aound good. Aertain sounds like metal hitting or air hissing can be amplified and hurt your ear. They constantly cut off from my phone and have to be turned off in the case to reset. The connections in the charging case are crap. Have to always wiggle it to get it to connect. The cheapos on amazon were way better.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Tune230NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL earbuds are not comfortable in my ears although the quality is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my JBLs!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very ez to setup. I was amazed at the quality and happy for the fact that I didn't spend a lot of money if I had bought the apple version. These are just as good if not equal in quality.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear stopped working after 3 weeks. Connectivity on left ear is spotty. They were nice for first 3 weeks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite. Did not last very long. Dont fit in my ears well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Earbuds Tune 230NC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them!!! Great sound, easy to wear them, very light, easy to connect them to tour pibne device , once they are connected tour device wimm recognized them instantly. Great devices .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad quality control!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These did last long at all!! I am a ginger tech guy. They were not mishandled, yet one of them stopped charging properly, if at all. I thought the sound quality was pretty good, however, that is meaningless if you can use them.

    No, I would not recommend this to a friend