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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,701 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice sound quality for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of 40 bucks, you wouldn't get any other head phones with similar sound quality

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud connected but did not play music. Right earbud worked fine tho.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL earbuds review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the quality of sound. I would highly recommend these earbuds to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved them great quality at a good price would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great i got them my self but my husband took them. They have nosie canceled bulit in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE THEM

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. Great headphones for the price I got them on sale which was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, and noice canceling feature. Bought it for my daughter and she loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Help Me Best Buy. Please..

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad broke wont charge correctly.. Wish Best buy would help. No help from the manufacturer..Step up Best Buy and help me. They broke a month or so ago and have been trying to get fixed. Please help.. They are still under a year old.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. Please try using a different charging cable and adapter. If the issue still persists, We'd like to work with you directly to address the issues you're experiencing with your Tune 230NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never miss a conversation now!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a pair where sound is great! Not bothered by other noises while on the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot correctly sync the earbuds, there is a sound delay

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift and he really liked them . Good sound and good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service unwieldy and unnecessary

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds work well, am enjoying them. I am writing a review because I am very disappointed with the 'free' Amazon Music process. Somehow, it signed me up and I could not cancel it without a long drawn out process involving a customer rep. Not very happy about that part.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jame bone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds very well ,easy connect with any Bluetooth.but I need more silicone size to fit my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds. I recommend this to anyone that may ask..the sound is good quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JBL Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought and barely used. early on the device stopped working on one side. was outside short store warranty policy so I got no satisfaction. I would not recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor connectivity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly awful. connectivity is terrible, instructions are poor. waste of money

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune 235NC TWS. This can be caused by wireless interference or a weak connection. Please make sure that there are no obstructions between the source and the earbuds like other Bluetooth devices. If you need more help, please contact JBL Customer Support for further assistance. JBL

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used regularly, nice covers for proper fit into the ear. No issues to this time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love JBL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these for the office. No audiophile by any means but great value

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    IT WAS FANTASTIC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evrything about it makes them better than Wxm4’s and 5’s and Airpod Pros and Max

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best kind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sound quality of this headphone. This price this quality.... Unbelievable.

    I would recommend this to a friend