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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3701 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 230NC earbuds' sound quality, comfort, and fit. However, some customers have reported concerns regarding the battery life, noting that one side may drain faster than the other. Overall, the earbuds seem to be well-received for their audio performance and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,701 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I would recommend 100%

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses headphones are amazing. The sound is so clear and sharp.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud stopped working less than a Mo th after use. I bought them a couple of weeks before Christmas (they were a gift) and they are already showing as not returnable. Will not buy these again and sad that Best Buy gave such a short return time following Christmas.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Tune 230NC TWS. We recommend cleaning the contact points on the earbuds and charging case to see if it helps. in addition, you may try to manually pair the earbuds by tapping and holding the touch control for 5 secs. If the issue still persists, please contact our customer support service via our official website or toll-free hotline. JBL

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Made a different purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase experience was exceptional. But the volume is terrible.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help fix the issue with your JBL Tune 235NC TWS. First, to get the best audio response, create a tight seal in your ear by gently twisting the earbuds and angle the ear tip slightly downward. Next, check the balance control on your device's settings and your EQ settings. If the issue remains, try connecting your unit to other devices. If you need more help, please contact us. JBL

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    JBL headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of headphones, work great, long, lasting batteries

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to return. Works good but charging doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Here are some troubleshooting steps that might help to isolate the issue with your JBL Tune 235NC. First, you may try to clean the charging terminals on the earbuds using a swab dipped in rubbing alcohol, as charging issues are frequently caused by foreign matter on the metal charging contacts. We also recommend cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, as the graphite and rubber can help to re-establish the connection between the earbuds and the case. If your need further assistance, please contact us. JBL

  • Rated 5 out of 5 stars

    Great ANC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for the price. Really enjoyed the ANC feature inflight

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best ones out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last for ever all day use and charger them very little

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great blue tooth earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and very clear. Still learning how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent ear buds for your money if on a budget would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asome headphones cool price nice touch speech google assistant

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL got you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality you can rely from JBL,clear sound,big discount

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Ear bugs sound is great.would buy again for sure

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Easy to connect to your phone and last long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound, couldn’t ask for anything better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre pretty good. Have a nice sound quality. Good deal.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Decent but static

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get really loud, started to static really bad in left ear bud. Waiting for replacement from jbl. So far it’s been two weeks

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for providing us with your feedback. We're here to help with your JBL Tune 230NC TWS. Please try to perform a factory reset by tapping the touch control of the earbuds twice and holding for 5 secs. If the issue persists, we'd like to work with you directly to address the issues you're experiencing with your earbuds. Please contact our customer support via our official website or toll-free number. JBL

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Stay away from these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after about 6 weeks. They won’t pair and none of the troubleshooting works. A complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. The two earpieces should automatically be paired and connected together without issue. However, if they are no longer paired with each other, please follow these steps: First, manually connect the earbuds together by turning them off before placing them in the charging case. When you remove them from the charging case, they should automatically reconnect. Also, try to forget the earbuds in your device's Bluetooth settings then reconnect them again. If the issue persists, initiate a reset by tapping either the right or left earbud twice and holding it for 5 seconds on the next tap. Lastly, try to connect the earbuds to a different device (phone/tablet/music player) to determine if the issue lies with the earbuds or the initial device you paired them with. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds. Very good quality. I would recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone. Worth the money they are so comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at the Quality of sound and ease of use.

    I would recommend this to a friend